Senior SRE Engineer with Dynatrace Experience to Accelerate Observability Implementation for Major Banking Client

3 weeks ago

Toronto, Canada S.i. Systèmes Full time

Senior Site Reliability Engineer (SRE) - Dynatrace SMELocation: Toronto (Hybrid)Duration: 4 months, with possibility of extensionStart Date: ASAPOverviewOur Major Banking Client is seeking a Senior Site Reliability Engineer (SRE) with deep, hands-on Dynatrace expertise to accelerate their enterprise observability transformation. This is a SME-level role responsible for designing, orchestrating, and optimizing the full Dynatrace platform to enhance visibility, resilience, and reliability across complex banking systems.Key ResponsibilitiesLead the end-to-end orchestration of the Dynatrace platform, including Infrastructure, Synthetic Monitoring, Operating Systems, Databases, and Incident Management.Integrate Dynatrace with ServiceNow, ensuring seamless ticketing, event correlation, and automated incident workflows.Leverage Dynatrace Davis AI to enable predictive insights, automated root cause analysis, and self-healing capabilities.Define and implement Dynatrace Site Reliability Guardian (SRG) including objectives, workflows, and integrations with JIRA and ServiceNow.Embed SRG checkpoints within CI/CD pipelines to support go/no-go deployment decisions.Utilize the Dynatrace WCCS (Well Calibrated Customer Success) framework to achieve true end-to-end observability from a business-centric lens.Apply SRE best practices and golden signals across application, web, and database tiers, configuring thresholds and alerts aligned with SLOs, SLIs, and SLAs.Develop and optimize Dynatrace Query Language (DQL) scripts for advanced monitoring, dashboards, and analytics.Collaborate with application, infrastructure, and DevOps teams to mature the bank’s observability strategy and governance model.Create technical documentation, runbooks, and operational standards to support ongoing reliability initiatives.Must Have Skills & Experience7+ years of progressive experience in Site Reliability Engineering within large enterprise or financial environments.3+ years of deep, hands-on experience with Dynatrace, including deployment, configuration, AI enablement, SRG, and WCCS frameworks.Proven experience integrating Dynatrace with ServiceNow, JIRA, and CI/CD pipelines.Expertise with Dynatrace DQL, alerting policies, and advanced dashboard configuration.Solid understanding of SRE principles, including golden signals, error budgets, and post-incident reviews.Experience working in hybrid or multi-cloud environments (AWS, Azure, GCP).Proficiency in Infrastructure as Code (Terraform, Ansible) and scripting languages (Python, Bash, PowerShell).Strong communication and documentation skills, capable of mentoring peers and influencing cross-functional teams.Nice to HaveDynatrace Professional or Master CertificationHands-on experience with AIOps, Kubernetes, or microservices observabilityExposure to GitOps, Splunk, AppDynamics, or DataDogPrevious participation in large-scale observability transformation programsDisclaimer:AI may be used in evaluating candidates.This posting is for an existing vacancy. Apply

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