Customer Financial Services Representative
1 week ago
About the Role Implement the Company's credit and collection policies for designated accounts by monitoring and maintaining customer accounts within the prescribed credit terms, using proactive risk assessment methods and management of customer project limitsResolves outstanding accounts receivables issues in a timely manner, ensure adherence to department guidelines and procedures, while consistently meeting month end targets and closing schedulesEscalate high risk accounts or claims and discrepancies that may affect financial results to Senior ManagementReconcile and maintain customer accounts, resolve billing/pricing discrepancies, unearned/earned discount, unclaimed property, holdback, unapplied and/or short payments. Reviews and reconciles accounts receivable reports regularly Here's a Snapshot of How You'll Contribute to Our Team Strong attention to detail with proven time management, planning & organisation skillsAbility to build relationships by establishing a good first impression and build trust by demonstrating our company valuesSelf-motivated, results driven and strong problem-solving skillsGreat attention to detail with the ability to prioritise tasks and meet deadlinesExcellent interpersonal and communication skills - oral and writtenExcellent multitasking and analytical skills Who We're Looking For Post-secondary diploma/degree or Credit Institute of Canada CCP Program Certification preferred2+ years related experienceExcellent computer skills for word processing and excel spreadsheet analysisMust possess a willingness to provide a very high level of quality customer service both internally and externally in a positive and professional mannerAbility to work with difficult customers and resolve problems and issuesOccasional travel may be required Why Choose ICONIX? This is a place where you will be empowered to do your best work.We know that our people make the difference and we recognize and reward that. From health and wellness benefits to employee recognition programs, discounts, and perks, we’ve got our employees covered.Base Pay: $60,300 - $69,200/Yr. Exact compensation may vary based on skills, experience, and location.Market Competitive Compensation: We reward high-performance, team work, collaboration, and a continuous improvement mindsetEmployee Incentive (Bonus) Plan: Our success is built on your success. We recognize employees for outstanding performance and the unique value they bring beyond the day-to-day, through our annual bonus program*Retirement Savings Program: ICONIX will match your contribution dollar-for-dollar to a maximum percentage that is based on your length of service with the companyComprehensive Health and Wellness Benefits: Choose from flexible healthcare coverage designed to support all ages and stages of lifeEmployee Referral Program: Help us continue to grow our team. If your referral proves to be a successful hire, you receive a bonusLearning and Development: Reach your full potential and career aspirations with training and development opportunitiesEmployee Discount Programs: Take advantage of discount programs offered by our corporate partners for items such as computers, mobile phone services, and moreOther perks include: Generous vacation/paid time-off allowance, career advancement opportunities, flexible work arrangements, paid time-off to volunteer, work boot reimbursement*, education assistance, stability of a three-generation Canadian-owned family business, family work atmosphere
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Customer Financial Services Representative
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Langley, Canada ICONIX Waterworks Full time $60,300 - $69,200About the Role Implement the Company's credit and collection policies for designated accounts by monitoring and maintaining customer accounts within the prescribed credit terms, using proactive risk assessment methods and management of customer project limits Resolves outstanding accounts receivables issues in a timely manner, ensure adherence to department...
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Customer Financial Service Rep
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Customer Financial Service Rep
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Langley, Canada Iconix Waterworks Full timeICONIX is a family of real world problem solvers. We provide the products and services that are essential to keeping water flowing for everyone. We’re looking for smart people like you who can make a real difference. In these uncertain times, ICONIX Waterworks is proud to be an essential service, committed to keeping the water flowing in communities...
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