System Analyst, Testing

Description Highlights of the jobWe are hiring a full-time, permanent Systems Analyst,Testing position working out of Edmonton, AB.As the Systems Analyst, Testing, you play a vital role in ensuring the quality and reliability of our business systems. You’ll work closely with developers, business analysts, and end-users to validate functionality, uncover defects, and drive meaningful improvements across systems. In this role, you’re accountable to the Manager, BIBA, CIC and Testing, and you’ll be part of both Operational and Project Teams, typically working on initiatives with completion timelines of up to three months. Your collaboration and attention to detail directly contribute to building systems that our organization can trust and rely on.What you’d be responsible forDeveloping comprehensive test plans that include approach, scope, resources, schedule, required activities, and success criteria based on requirements and system specifications.Creating detailed test cases that consider scenarios, edge cases, expected results, and acceptance criteria, while ensuring coverage of functional, non-functional, and regression testing aspects.Collaborating with stakeholders to prioritize testing efforts.Executing test cases manually or using automated testing tools.Identifying and documenting defects, working closely with development teams to resolve issues.Exploring opportunities for test automation, implementing automated test scripts, and maintaining or enhancing existing automation frameworks.Setting up and maintaining test environments (including data setup) to simulate real-world scenarios.Conducting regression testing during system upgrades, enhancements, or patches.Assisting end-users during User Acceptance Testing by providing guidance and addressing queries.Documenting test results, defects, and deviations from expected behavior, providing clear reports to project teams and management, and maintaining test artifacts for audit purposes.Ensuring delivery of optimal results against performance metrics, including accuracy of testing effort estimates and customer satisfaction survey results.Providing backup support for theteam leader and peers when required. What’s required to be successfulQualifications, experience and behaviours you possess are:Completion of a Degreein Computer Science(or a related field) from a recognized post-secondary educational institute. Computer Engineering/ System Technology Diploma will be taken into consideration.4-6 years of directly related experience with IS applications.Extensive experience with large, complex and mission critical applications with multiple interfaces.Experience gathering and understanding business requirements from peers and documenting.Experience with test data management tools.Understanding and troubleshooting of all interfaces in the systems we support.Ability to diagnose and solve complex technical problems with testing tools, identifying root causes, setting up and configuring tools, and providing recommendations to leadership.Ability to translate business needs into effective testing strategies by designing, developing, and executing comprehensive test cases that cover various business processes.Familiarity or certification in Agile/Scrum.Experience in utility billing system would be an asset.Experience with SAP modules such as S4/HANA, Customer Relationship Management (CRM), Solution Manager and Test Suitewould be preferred.Basic scripting or coding skills; entry-level proficiency in Advanced Business Application Programming (ABAP)would be preferred.Knowledge of business processes specific to SAP modules, utilities (IS-U), finance (Financial Accounting - FI/ SAP Controlling - CO), or customer servicewould be preferred.Familiarity with SAP Solution Manager and Test Suite and/or Worksoftwill be considered an asset.As an ideal candidate, you take ownership of your work and approach challenges with initiative, always looking for ways to improve and grow. You embrace continuous improvement, adapt quickly to change, and act with integrity in every decision. You collaborate with others to build strong relationships and foster teamwork, contributing to a culture of trust, accountability, and shared success.Other important facts about this jobJurisdiction: CSU52Class: IT2Hours of work: 75 hours biweeklyWage: $54.51per hourFinal Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.