System Analyst, Testing

Highlights of the job

We are hiring a full-time, permanent Systems Analyst, Testing position working out of Edmonton, AB.

As the Systems Analyst, Testing, you play a vital role in ensuring the quality and reliability of our business systems. You'll work closely with developers, business analysts, and end-users to validate functionality, uncover defects, and drive meaningful improvements across systems. In this role, you're accountable to the Manager, BIBA, CIC and Testing, and you'll be part of both Operational and Project Teams, typically working on initiatives with completion timelines of up to three months. Your collaboration and attention to detail directly contribute to building systems that our organization can trust and rely on.

We welcome applications from both internal and external candidates. EPCOR employees are encouraged to apply using their '' email address to ensure proper consideration of internal seniority.

What you'd be responsible for

• Developing comprehensive test plans that include approach, scope, resources, schedule, required activities, and success criteria based on requirements and system specifications.
• Creating detailed test cases that consider scenarios, edge cases, expected results, and acceptance criteria, while ensuring coverage of functional, non-functional, and regression testing aspects.
• Collaborating with stakeholders to prioritize testing efforts.
• Executing test cases manually or using automated testing tools.
• Identifying and documenting defects, working closely with development teams to resolve issues.
• Exploring opportunities for test automation, implementing automated test scripts, and maintaining or enhancing existing automation frameworks.
• Setting up and maintaining test environments (including data setup) to simulate real-world scenarios.
• Conducting regression testing during system upgrades, enhancements, or patches.
• Assisting end-users during User Acceptance Testing by providing guidance and addressing queries.
• Documenting test results, defects, and deviations from expected behavior, providing clear reports to project teams and management, and maintaining test artifacts for audit purposes.
• Ensuring delivery of optimal results against performance metrics, including accuracy of testing effort estimates and customer satisfaction survey results.
• Providing backup support for the team leader and peers when required.

What's required to be successful

Qualifications, experience and behaviours you possess are:

• Completion of a Degree in Computer Science (or a related field) from a recognized post-secondary educational institute.
  • Computer Engineering/ System Technology Diploma will be taken into consideration.
• 4-6 years of directly related experience with IS applications.
• Extensive experience with large, complex and mission critical applications with multiple interfaces.
• Experience gathering and understanding business requirements from peers and documenting.
• Experience with test data management tools.
• Understanding and troubleshooting of all interfaces in the systems we support.
• Ability to diagnose and solve complex technical problems with testing tools, identifying root causes, setting up and configuring tools, and providing recommendations to leadership.
• Ability to translate business needs into effective testing strategies by designing, developing, and executing comprehensive test cases that cover various business processes.
• Familiarity or certification in Agile/ Scrum.
• Experience in utility billing system would be an asset.
• Experience with SAP modules such as S4/HANA, Customer Relationship Management (CRM), Solution Manager and Test Suite would be preferred.
• Basic scripting or coding skills; entry-level proficiency in Advanced Business Application Programming (ABAP) would be preferred.
• Knowledge of business processes specific to SAP modules, utilities (IS-U), finance (Financial Accounting - FI/ SAP Controlling - CO), or customer service would be preferred.
• Familiarity with SAP Solution Manager and Test Suite and/or Worksoft will be considered an asset.

As an ideal candidate, you take ownership of your work and approach challenges with initiative, always looking for ways to improve and grow. You embrace continuous improvement, adapt quickly to change, and act with integrity in every decision. You collaborate with others to build strong relationships and foster teamwork, contributing to a culture of trust, accountability, and shared success.

Other important facts about this job

Jurisdiction: CSU52 

Class: IT2

Hours of work: 75 hours biweekly

Wage: $54.51 per hour 

• Final Wage and Step will be determined at the time of selection and based on a combination of factors as outlined in the Collective Agreement.

EPCOR employees are encouraged to apply using their '' email address to ensure proper consideration of internal seniority.

Learn more about Working at EPCOR

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Please note the following information:

• A requirement of working for EPCOR is that you are at least 18 years of age, successfully attained a high school diploma (GED, or equivalent level of secondary education) and legally entitled to work in Canada. (A copy of a valid work permit may be required.)
• If you are considered for the position, clearance on all applicable background checks (which may include criminal, identity, educational, and/or credit) and professional reference checks is required. Some EPCOR positions require an enhanced level of background assessment, which is dictated by law. These positions require advanced criminal record checks that must also be conducted from time to time after commencement of employment.
• A technical/practical assessment may be administered during the selection process and this exercise will be used as a part of the selection criterion.
• To meet the physical demands required of some positions, candidates must be in good physical condition and willing to work in all weather conditions. Clearance on pre-placement medical and drug and alcohol testing may be required.
• Prior infractions for unsafe driving behaviours will be evaluated and considered for non-selection regardless of current demerits on file.