Sales Force Effectiveness

Job DescriptionJoining Allergan Aesthetics (AA), an AbbVie company means you will be part of a team of outstanding professionals dedicated to making a remarkable impact on patients’ lives. AA exists to empower confidence for consumers and customers, creating products and technologies that drive the advancement of aesthetic medicine. We believe in the power of shaping your own life, your own business, your own look – and we continue to evolve our business around the needs of those we serve. United by our shared belief in what we do and a commitment to doing what is right, we bring our best every day to empower confidence.The Sales Force Effectiveness & Analytics role is a strategic leadership position responsible for guiding segmentation, and targeting initiatives, quantifying new customer segments and total addressable market, and identifying untapped opportunities for tailored go-to-market strategies. This leader ensures alignment with sales and marketing teams on segmentation and messaging, and oversees comprehensive sales analytics including forecasting, business intelligence reporting, performance reviews, and incentive program administration. A key aspect of the role involves mentoring and developing analytics talent, fostering a data-driven culture, and supporting onboarding and training to drive sales force excellence. Serves as a trusted partner to senior management, delivering actionable insights that support effective business planning and operational excellence.Commercial AnalyticsDirect and oversee external market research, segmentation, and targeting initiatives, including using market data, competitor benchmarks, and frameworks such as AA Facial Segmentation.Identify and define new customer segments and quantify Total Addressable Market (TAM) vs. company footprint.Analyze untapped opportunities within existing accounts and white space, and devise tailored go-to-market strategies for different segments.Collaborate with sales and marketing teams to ensure alignment on targeting, segmentation, and omnichannel messaging.Sales AnalyticsGuide the development, maintenance, and refinement of sales forecasting models for robust business planning.Track, analyze, and report on variances between forecasts, budgets, and actual sales; identify root causes and improvement opportunities.Oversee the design, automation, and delivery of business intelligence dashboards and reports, ensuring data accuracy and integrity in partnership with IT/data teams.Lead the design, analysis, and administration of sales compensation plans and incentive programs; validate commission calculations and resolve queries fairly and transparently.Manage performance analytics: define and track KPIs, analyze representatives’ performance and sales processes, deliver regular performance reviews, and guide territory management strategies.Team ManagementLead, mentor, and develop analysts and specialists across all functions (segmentation, forecasting, BI, sales comp, performance analytics, and training).Foster a culture of data-driven decision making, continuous improvement, and cross-functional collaboration.Oversee onboarding and development programs for sales force excellence, identifying performance gaps, and supporting field coaching initiatives.Ensuring documentation, communication, and training supports effective adoption of analytics tools, compensation policies, and best practices across teams.Act as a strategic partner to senior management, delivering insights and recommendations that inform business planning and operational excellence.QualificationsMust Have:Bachelor’s or Master’s degree in business, Analytics, Finance, or relevant field. Demonstrated experience managing commercial analytics and sales operations teams.Strong analytical skills and familiarity with BI tools (e.g., Power BI, Tableau), CRMsAdvanced Excel skills.Excellent leadership, communication, and cross-functional collaboration skills.Proven ability to translate data into actionable commercial strategies and process improvements. 7–10 years of relevant professional experience of working in a Sales.Intelligence / Salesforce Effectiveness / Operations role preferably within a pharmaceutical, biotech or healthcare company preferred. Over 3 years of direct people management experience in commercial analytics, sales operations, business intelligence, or a closely related field.*****Driving for Results: Drive and high energy, able to work under pressure in a fast, dynamic, matrix and multicultural structure; targets opportunities and responds quickly; uses good judgement to make effective decisions within appropriate timelines (IMPACT) Continuous Improvement: Identifies opportunities and develops and implements solutions; flexible to adapt in a change-orientated environment; anticipates, understands and addresses changing needs of the business (INNOVATION) Planning and Organizing: Team worker, maintains effective relationships at all levels; prioritizes and leverages resources, receptive to the ideas of others; able to manage multiple projects (COLLABORATION) Building Work Relationships: Uses collaborative relationships to achieve business goals; strong interpersonal and influencing skills (PEOPLE and PASSION) Building Trust: Customer service orientation, responds to needs and develops and implements processes to meet customers and organization’s needs (CUSTOMER FOCUS) Why Allergan Aesthetics?We believe in the work that we do and together we create the products and technologies that drive the advancement of aesthetic medicine. Our principles are shaped to empower us to deliver on that promise:Making your practice our purposeInclusive of all peoplePutting science at the coreCreating what’s nextConnecting to patients.We show up every day, energized by the chance to make a real difference in people’s lives. So, every day is one that counts. Aligning your interests with our imperatives as a business, you always have opportunities to step up and reach higher. So, we foster an inclusive, supportive environment where you’re empowered to ask questions, think big and build on each other's best ideas.AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. Additional InformationAbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.htmlUS & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:https://www.abbvie.com/join-us/reasonable-accommodations.html