Licensed Condominium Manager

Description Job Responsibilities: The licensed Condominium Manager serves as the primary leadership presence within assigned communities, acting on behalf of the Board of Directors working for Core Management, a subsidiary for FirstService Residential Alberta. This role Is responsible for delivering exceptional customer service, overseeing daily operations, and ensuring that all properties are managed In accordance with company standards and legal requirements. The licensed Condominium Manager fosters strong resident communication, supervises on-site staff, and coordinates with Internal teams to resolve Issues efficiently. Through strategic oversight and effective problem-solving, The licensed Condominium Manager ensures smooth, compliant, and community-focused property management. The successful candidate will bring strong organizational, communication, and leadership skills to ensure the smooth operation of the communities under their care while maintaining compliance with all relevant legislation.Essential Duties and Responsibilities:Provide leadership and oversight for day-to-day property operations, ensuring alignment with company standards and community goals.Attend Board meetings, providing professional insight and updates, and offer guidance on financial management, administration, policies and procedures, property infrastructure, organization, litigation processes, property collections, maintenance, and mechanical procedures. Availability for evening meeting attendance is a must. Serve as the primary liaison between the Board of Directors, residents, vendors, and Internal departments to ensure responsive and effective service deliveryEstablish and maintain a personal relationship with the Board of Directors through regular communication, either via personal contact or telephone Supervise on-site staff, manage workload distribution, and support employee development through training, coaching, and performance management Conduct regular property Inspections, address maintenance Issues, enforce community standards, and ensure timely resolution of violationsOversee vendor and service contracts, ensuring compliance with terms, timely renewals, and cost-effectivenessAssist the Board in financial management, including the preparation and presentation of annual budgets, reviewing monthly financials, and responding to Board and owner inquiries. Monitor reserve funds to ensure compliance with Board of Directors and regulatory requirements.Manage budgeting processes, monitor expenditures, and support financial reporting and variance analysisLead the Implementation of new programs, policies, and procedures in collaboration with stakeholders Ensure legal and regulatory compliance across all community operations and maintain up-to-date knowledge of relevant statutes Facilitate community communication through newsletters, digital platforms, and posted notices, ensuring transparency and engagement Maintain accurate records, documentation, and reporting In line with company and community requirements Additional Duties and Responsibilities: Support ongoing operations by assisting with tasks as needed to maintain workflow and meet deadlines Notify management of equipment Issues, supply needs, or operational concerns requiring attentionParticipate In meetings and collaborative Initiatives to communicate updates, address challenges, and stay current on policies, procedures, and regulatory requirementsFollow all safety guidelines and company procedures to ensure a secure working environmentAssist with special projects and perform other duties as assigned in support of community and company objectives Supervisory Responsibilities: Responsible for the direct supervision, guidance, and professional development of on-site staff, where applicable. Education & Experience:Bachelor's degree or post-secondary accreditation In Business or a related field from an accredited Institution (preferred)Minimum of 2 years' experience In property operations, hospitality, construction, or a related IndustryManagement experience in a small to mid-sized organization, Including responsibility for multiple functional areas (preferred)Knowledge of building operations, condominium legislation, financial planning, and legal requirements related to property management. Knowledge, Skills & Proficiencies: To perform this role successfully, an Individual must be able to carry out each essential duty effectively.Knowledge of asset management, cash flow, and fund availability for capital projects and ImprovementsStrong organizational, motivational, leadership, and Interpersonal skills with the ability to lead teams and motivate others Advanced problem-solving, critical thinking, and sound decision-making abilities Ability to apply specialized knowledge to complex assignments and prioritize competing business needs Excellent written, verbal, and presentation communication skills; able to communicate effectively across all organizational levels Ability to read, analyze, and interpret technical procedures, relevant legislation, and regulatory guidelines Proficient In Microsoft Office (Word, Excel, PowerPoint, Outlook) and general Internet research Experience with financial and accounting software (preferred) Ability to manage sensitive and confidential information with discretion Demonstrated ability to manage complex projects under pressure and meet deadlines Knowledge of mechanical building systems and operations (preferred) Tools & Equipment Used: Including but not limited to:DesktopLaptop Printer / ScannerMouse Keyboards Fobs Chair Etc. Physical Requirements & Working Environment: Ability to stand or sit for extended periods of timeProficiency In using keyboard and office equipment Valid Alberta Driver's LicenseFlexibility to work evenings and weekends as needed for meetings and emergenciesOccasional need to work beyond regular office hours, including evenings, holidays, and weekends, depending on business needsTravel: Required for site visits, Board meetings, and other business-related activitiesThe frequency and duration of travel will vary based on business needs and operational requirements Disclaimer:The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.