Administrative Coordinator, Specialty Clinics

Job DescriptionReporting to the Manager of Transitions and Integrated Care, the Administrative Coordinator, Specialty Clinics is responsible for scheduling, billing, and data monitoring for the WSIB Specialized Care Program at Oakville, Milton, and Georgetown hospital sites. The Administrative Coordinator, Specialty Clinics supports coordination of assessments and treatments for interdisciplinary care for patients with work-related injuries including coordination of schedule and collaboration with physicians and registered health professionals. The role includes collating workers relevant medical data, supporting care plan development and communication with workers and WSIB, coordinating care including surgeries, injections, assessments and treatments by health professionals, liaising and collaborating with external stakeholders such as WSIB team members and Trillium Health Partners. The role also includes billing, and collating program data to support quality care and program efficiencies. The Administrative Coordinator, Specialty Clinics is accountable for ensuring that communication between the team and external partners meet service-level requirements including approvals, escalation of worker concerns, and documentation submissions. This position supports worker navigation of WSIB systems and processes to ensure seamless and quality care and patient outcomes.The Administrative Coordinator, Specialty Clinics will compile necessary data from Practice Perfect, Momentum, and Meditech to ensure accurate invoicing and reporting. This position will lead the invoicing process for the WSIB Specialized Care program and support improving efficiency in the processes. This position works closely with contract partners such as Trillium Health Partners (Insight Health Solutions) and WSIB to ensure consistent, reliable, and timely care for workers.The Administrative Coordinator, Specialty Clinics will use data from multiple sources including Trillium Health Partners, WSIB, and Practice Perfect to ensure compliance in service-level agreements. This information supports financial accuracy and promote process improvement across the program.QualificationsCollege level diploma in health administration preferred or equivalent education and work experiencePast experience in a health care setting is preferredEducation and/or experience in private community rehabilitationExcellent knowledge of Excel and WordKnowledge of systems and services in outpatient rehabilitation, WSIB, and surgical servicesExcellent oral and written communications skillsDemonstrated excellent interpersonal and organizational skillsAbility to navigate difficult conversations and situationsStrong organizational and analytical skillsDemonstrated ability to prioritize and multi-task multiple complex tasksExcellent customer service and public relations skillsKnowledge or relevant legislation, including Personal Health Information Protection Act (PHIPA)Knowledge of health promotion principles is an assetAbility to work independently while being part of a teamDemonstrated ability to effectively coach and train peersComputer proficiencySatisfactory employment and attendance recordAdditional InformationHours: Monday to Friday, must be available for various shifts according to operational needs (i.e. 8:30-4:30, 9:00-5:00), multi-site Salary: $33.795 - $42.256 per hourDate Posted: December 16, 2025Internal Applicants Due By: December 23, 2025REF3012THalton Healthcare is an equal opportunity employer who is committed to integrating diversity, equity and inclusion throughout our operations, policies and culture. If you are passionate about what you do, motivated by a job well done, and as committed to excellence, quality and patient satisfaction as we are, we'd like to hear from you. Please attach your current resume directly to this posting.Please note that while this job is posted on Halton Healthcare's career page, it may also appear on third-party job boards.  These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching.  We do not control or influence these processes.  To ensure your application is reviewed by our team, we recommend applying directly through our Halton Healthcare careers site.  We thank all those who apply but only those individuals selected for further consideration will be contacted.Halton Healthcare is committed to providing accommodations for applicants with disabilities.  In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, Halton Healthcare will provide accommodations throughout the recruitment and selection process. If you require an accommodation, we will work with you to meet your accommodation needs to ensure your equal participation.The Ontario Public Hospitals Act mandates that hospitals establish health surveillance programs for all individuals working within the hospital. This regulation requires proof of immunity for certain diseases and as a result, Halton Healthcare requires all new hires to receive pre-employment medical clearance by our Health, Safety & Wellness team, prior to their start date, as a condition of employment.  This includes demonstrating compliance with Halton Healthcare’s Immunization Policies.All new hires must be fully compliant with our Vaccination Policy as a condition of employment with Halton Healthcare.  Successful applicants will be required to provide proof of vaccination or proof of a documented medical exemption as part of the hiring process.All personal information is collected under the authority of the Freedom of Information and Protection of Privacy Act.