Account Manager

E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle. Learn more at The Account Performance Manager is a positive and energetic salesperson who loves the automotive business. This role is directly responsible for working within defined territories. A lot of phone time is required piecing auction deals together, calling customers, developing relationships, signing up new dealers, and providing general sales support to the sales team.We offer a competitive salary ($45,000.00 - $54,000.00); a competitive bonus plan; paid time off; participation in our benefits, RRSP, and life insurance programs; continuous learning; an amazing culture; and so much more What You Will Do:Build, enhance, and nurture customer relationships to secure customer loyalty and increase businessActively work the phones to increase awareness of our product with our customer baseSign up new dealers and train on our EBlock app and websiteWork in a team environment with your dedicated outside sales teamResolve customer issues and complaints by taking immediate action independently or referring customers to the appropriate managerPersuasively explain to customers and prospective customers how the company’s products and services can reduce their costs and enhance their businessesProvide customer training as requiredKeep up-to-date with information about product and service innovations, the changing needs of customers, market conditions, and competitors, and adjust sales strategy accordinglyAnalyze sales data, prepare reports, and carry out other administrative duties associated with the sales functionCoordinate general sales/customer service functions such as transport, collecting titles, auditing vehicle listings, etc.What You Will Need:High School diploma, G.E.D., or equivalent. Post-Secondary diploma or degree in a technical field preferred.Experience in the car auction/auto industry business an assetTwo or more years of previous management experience in a technical environment with proven leadership abilitiesBilingual in French highly desiredEffective leadership skills, with a strong focus on operations and business processesStrong customer service skills and telephone mannerExcellent communication skills, both verbal and writtenAbility to work with a high sense of urgency in a dynamic, fast-paced environmentOrganized with the ability to work to tight deadlines and under pressureExcellent administration skillsFlexible and able to adapt to change quicklyAble to follow instructions and work using your own initiativeWorking Conditions:Ability to attend and conduct meetingsManual dexterity required to use desktop computer and peripheralsOvertime as requiredWhat We Offer:Competitive payMedical, Dental & Vision401k/RSP programsCompany paid Group Life/AD&D insurancePaid time offFlexible working environmentContinuous LearningAnd an amazing culture to top it all offAt E INC, in the spirit of pay transparency, we are excited to share our base pay as it is one part of our total compensation package and is determined within a range. The base pay range for this full-time position is $45,000.00 - $54,000.00, and this role may be eligible for discretionary bonuses or commission payments. Your base pay will depend on your skills, qualifications, experience, and location. In addition, our ranges are determined by role, level, and location.E INC is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other categories protected by law.E INC takes cybersecurity seriously. E INC will reach out to candidates via our Application Tracking System Rippling, , and Indeed, through company accounts. E INC does not require bank information, date of birth, social identification information, or upfront fees as part of our application process.As part of our recruitment and hiring process, E INC may use automated tools including artificial intelligence (AI) to support the screening and evaluation of applicants. AI tools support human decision-making and do not replace individualized review by our hiring team. E INC is committed to using these technologies responsibly and in compliance with applicable laws and regulations, and we regularly assess our processes to promote fairness, objectivity, and data protection.Vacancy status: current vacancy#EBlockPI1fe37db6f134-30511-39517465