Financial Services Manager

2 weeks ago

Kitchener, Canada AutoIQ Full time

Ed Learn Ford is a proud member of the AutoIQ Dealership Group. We are ambitious, innovative and forward-thinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft, we pursue improvement at every turn.We do not settle for “Best” because our quest to improve and grow doesn’t have a finish line.We are currently seeking a Financial Services Manager to join our leadership team of customer focused professionals within our high volume and process-driven dealership.Purpose/Summary of Position:This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives. This role is responsible for ongoing collaboration with fellow team members; driving sales and improving efficiencies whenever possible. The Financial Services Manager acts as liaison between financial institutions and our customers and ensures that all required documentation needed for ownership and warranty is completed correctly.They also generate profit by selling warranties, insurances and various products.Required Qualifications:Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money. Our leaders are excellent communicators who love working directly with both customers & co-workers and who are businesspeople and people-people. Our leaders understand that the best team will provide the best customer service and as such, make attracting and retaining talent a top priority because it is critical to our success. Fostering a team of happy, empowered and engaged individuals is a key priority of this leadership role.Candidates must possess:Unrestricted OMVIC license & dealership approvalValid driver’s license Minimum High School Diploma Post-Secondary Education Preferred Minimum 2 years of experience in sales departments or related work environments – previous FSM experience preferredWhy AutoIQ?Progressive and innovative Auto GroupCareer development– we provide opportunities for advancement all the way up to ownership in the businessTraining & Development – We believe in and are committed to training our people for successA chance to be a part of a fun, collaborative culture based on shared core values and operating principles across our storesCommitment to an exceptional employee experienceCollaborative work environment & group supportFull benefit programs & competitive compensation plansEmployee and Family Assistance Program

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