Guest Service Agent
18 hours ago
"What can I do for you?" is your mantra. We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests have a memorable stay. WHAT YOU'LL DO Check-in and check-out, verify and detail arrivals and departures, and ensure that internal activities run smoothly. Respond with care and attention to all guest requests, using your individuality and creativity to constantly improve their experience. Respond to guests' requests courteously and efficiently, whether in person, by telephone or by email. Resolve guest issues and concerns in a proactive, satisfaction-oriented manner. Collaborate with other departments to provide relevant information that enables us to offer a personalized experience to our guests. WHAT YOU'LL BRING Diploma in Hospitality, an asset Excellent oral and written communication skills Natural customer service orientation with a positive attitude Ability to handle difficult situations with professionalism and calm Strong listening skills to understand guest needs and preferences Good computer skills and experience with OPERA PMS, an asset WHAT WE OFFER Passionate about travel? Take advantage of special rates when you stay with Germain Hotels and travel the country. Again and again A work environment that fosters creativity and autonomy - contribute to the growth of a company that strives to move you forward and recognizes you for who you really are. Squats help you relax? Get access to a state-of-the-art gym right in your workplace.
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Guest Service Agent
3 days ago
Ottawa, Canada Silver Hotel Group Full time**Guest Services Agent** We are currently looking for a **Guest Services Agent**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team members who are passionate about their work and...
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Guest Services Agent
2 weeks ago
Ottawa, Canada Silver Hotel Group Full time**Guest Services Agent** Fairfield Inn & Suites by Marriott Ottawa Kanata is currently looking for a **Guest Services Agents**! The primary responsibility of the Guest Service Agent is to provide our hotel guests with a positive first and last impression, as well as provide them with exceptional service. **What We Offer** - Work with like-minded team...
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Guest Service Agent
3 weeks ago
Ottawa, Canada Germain Hôtels Full timeJoin to apply for the Guest Service Agent role at Germain Hôtels. Something new is landing in Ottawa! Alt Hotel Airport Ottawa opens soon, and we’re looking for passionate, welcoming people to join our opening team. Training will begin next February — let’s take off together! "What can I do for you?" is your mantra! We're looking for that person who...
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Guest Service Agent
54 minutes ago
Ottawa, Canada Germain Hôtels Full timeJoin to apply for the Guest Service Agent role at Germain Hôtels . Something new is landing in Ottawa! Alt Hotel Airport Ottawa opens soon, and we’re looking for passionate, welcoming people to join our opening team. Training will begin next February — let’s take off together! "What can I do for you?" is your mantra! We're looking for that person who...
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Guest Service Agent
6 days ago
Ottawa, Canada reStays Full timeAt reStays, our company is our people. That's why we are dedicated to hiring outstanding individuals and empowering them to unlock their talent and creativity with a career they feel passionate about. We are looking to bring on multiple **Guest Service Agents** to join our growing team. Reporting to the Director of Guest Services, the Guest Service Agent...
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Guest Service Agent
2 days ago
Ottawa, Canada Les Suites Hotel OttawaInnvest Hotels Full timeThe duties and responsibilities for the Guest Service Agent include, but are not limited to the following: - Create a welcoming environment for our guests. - Register guests and assign rooms, accommodating special requests whenever possible. - Complete pre-registration and blocking of rooms for reservations/guest arrival. - Thoroughly understand and adhere...
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Guest Service Agent
1 week ago
Ottawa, Canada Quality Inn Full time**Job Summary** **Responsibilities** - Greet and welcome guests upon arrival with a friendly demeanor. - Manage front desk operations, including check-ins and check-outs. - Handle guest inquiries and provide information about hotel services and local attractions. - Maintain accurate records of guest information and reservations using hotel management...
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Guest Service Agent
2 weeks ago
Ottawa, Canada Marriott Hotel Full time**GUEST SERVICES AGENT** **REPORTS TO**:Guest Services Manager **BE PART OF MARRIOTT OTTAWA’S FUTURE** Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality....
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Guest Service Agent
1 week ago
Ottawa, Ontario, Canada Choo Communities Full timeAt reStays, our company is our people. That's why we are dedicated to hiring outstanding individuals and empowering them to unlock their talent and creativity with a career they feel passionate about. We are looking to bring on a Full Time Guest Service Agents to for an upcoming vacant position.Reporting to the Director of Guest Services, the Guest Service...
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Guest Services Agent
60 minutes ago
Ottawa, Canada Germain Hôtels Full timeDescription "What can I do for you?" is your mantra We're looking for that person who uses his or her curiosity and attentiveness to every encounter every day. This person acts as an ambassador with our guests when they arrive at one of our establishments. The Guest Service Agent informs, greets, and helps generate personalized attention to ensure our guests...
