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Description Are You Ready to Make It Happen at Mondelēz International?Join our Mission to Lead the Future of Snacking. Make It With Pride.As a leader in RDQ, you are a senior technical resource and internal expert in areas of critical importance to organization who regularly interacts with senior management. You apply your broad technical knowledge and in-depth knowledge of your technical specialty to identify, define and solve complex business problems.How you will contributeYou will be the point of contact for multiple internal and external locations on quality related topics, ensuring products meet design, food safety and quality policy requirements. In this role, you will support R&D to design products, specifications and capabilities to bring consumer-inspired quality to life. To excel in this role, you will drive implementation of regional and global strategies; identify, report, monitor and direct corrective and preventive actions associated with quality KPIs, and partner with cross-functional internal and external business partners (R&D, regulatory, marketing and manufacturing) to meet our quality agenda. In addition, you will lead regional quality programs; share best practices among manufacturing sites through quality benchmarking; manage special situations and early warnings with respect to plant investigations, root-cause analysis and follow-up to protect Mondelēz International and our consumers, and; be an ambassador, driving quality and sharing expertise with colleagues to ensure that quality improvement becomes an instinctive culture across the business.What you will bringA desire to drive your future and accelerate your career and the following experience and knowledge:Related experience in operations, quality and/or R&DKnowledge of quality systems (HACCP, ISO9001 and FSSC22000)Microbiology and food safety and sanitation experienceHandling multiple tasks and prioritizeCommunication and leadership skills on cross-functional teamsStatistical processes and problem-solving techniquesBusiness acumen and influencing and negotiatingAuditing certification or equivalent experience is a decided advantageMore about this roleThis position will provide service to the North America Candy business. This position will interface with the BU cross functional teams (Marketing, R&D, Sales, Finance, Supply Chain, CS&L, etc.) and the Plant Quality Teams at Internal and External Manufacturing sites.Working as part of a cross functional team, you will lead Quality activities to enable successful execution of the business objectives to maintain and grow our brands with an emphasis on delivering the desired consumer experience.Success in this role will require collaboration, communication, strong technical skills, demonstrated influencing skills, and an understanding of the consumers, applicable regulations, and the business. You will be accountable for communicating with key stakeholders and influencing decisions based on conclusions derived from the analysis and interpretation of results.What extra ingredients you will bring:• Quality representative on Category Commercialization Teams, ensuring all Category projects meet design, food safety and quality policy requirements as defined by the I2M commercialization process. Identify and apply consistent best practices and ways of working; lead and drive a culture of quality improvement, consumer focus, learning and value across the supply chain. Project types may include Line Extensions, Growth & Innovation, Productivity, Quality Improvement, and Well-Being, etc.• Lead the development of an End-to-End Brand Quality Strategy including Roadmaps for delivery. Develop and leverage cross functional connections to deploy and track execution of the strategy.• Advocate and drive accountability for End-to-End Consumer Inspired Quality (CIQ). Partner with R&D, Supply Chain, and the CDN & US business teams to ensure consumer validated design, success criteria, execution, and continuous improvement. Partner to ensure completion of appropriate training needs.• Work to continually improve performance against key quality measures by proactively identifying opportunities and recommending solutions to protect and delight our consumers. This would be accomplished through trending and analysis of key performance indicators (, consumer/customer contacts, sensory, CPM, RFT-Make).• Responsible for the day-to-day Brand responsibilities assigned including reviewing communications from Field Sales and Customer issues and then take appropriate actions to resolve. Ensure appropriate actions taken for Network Hold and Disposition within the brand category.• Drive improvements in Quality Compliance, Consumer Complaints, and Quality Culture by partnering with Plant Quality Teams in meeting business agenda and objectives.• Support Plant quality teams during 3rd Party inspections and audits, as required. Conduct routine assessments, and audits to ensure compliance against Global Quality Policies, and applicable Regulations.Knowledge of MDLZ QP’s, HACCP, CIQ, problem-solving and decision-making techniques• Knowledge of Office programs such as Excel, PowerPoint, Word, OneNote .Education / Certifications:Minimum degree in Food Science, Engineering, Microbiology, Chemistry, or other related SciencesJob specific requirements:•Minimum 8 years related experience in Quality, Food Safety and/or R&D in food manufacturing environment.Travel requirements:Approximately 15% travel may be required for key project needs and meetings.Frequent travel to sites in Greater Toronto Area is requiredOccasional international travel ( US - Mexico)Work schedule:Hybrid with 2-3 days week onsite at Hamilton Plant and Gladstone Office .The expected base salary range for this position is $93,300 to $116,650CAD depending on several factors such as experience, skills, education, and budget. In addition to base salary, this position is eligible to participate in a highly competitive bonus program with a target of 10% with possibility for overachievement based on performance and company results.Mondelez also offers several generous employee benefits (some subsidized or fully paid for by the company), including health insurance, wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education related programs, and enhanced vacation and holiday may be used as part of the recruitment process and in accordance with local Relocation support availableBusiness Unit SummaryWith several brands that are among consumer favourites, including Cadbury, OREO, Christie and Maynards, we are one of the largest snack companies in Canada. Many of our iconic brands are ranked first, second or third in their categories, and our manufacturers and pastry chefs have an enviable mission to create and manufacture chocolate, cookies, crackers and candy in our iconic factories and locations across Ontario. A company with many ambitious growth targets, we have invested close to $250 million in our Ontario plants in recent years alone; We run marketing campaigns promoting innovative products such as Cadbury Dark Milk tablets and OREO Birthday Cake and Peppermint Bark cookies. Our community of more than 2,683 employees is present across Canada and our head office is in Toronto. Passion and dedication characterize our Company. We encourage all our employees to be themselves at work, to speak out and to encourage diversity in all areas of activity. In addition, we foster a flexible work environment and place great importance on the notions of trust and empathy to promote a true sense of belonging.Mondelez welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process. Please note that the term "accommodation" in this posting means changes that are made in order to meet the needs of a person with disabilities and not lodging.Job TypeRegularCorporate Quality AssuranceProduct Quality, Safety and Compliance
