Reverse Logistics Warehouse Admin

We have everything we need to inspire our customers. Except you.Reporting to the Warehouse Supervisor, this role is responsible for managing returns to the warehouse along with picking, loading, scanning, and returning products to supplier. We're on the hunt for an enthusiastic Reverse Logistics Warehouse administrator. At Trail Appliances, we don't just deliver products; we deliver experiences. If this role sounds interesting to you, Trail Appliances is the place for youCompensation and Schedule:• Starting at $ per hour• Guaranteed yearly wage progression• Scheduled from Tuesday to Saturday 9am start until As a Reverse Logistics Warehouse Administrator, you will have the following responsibilitiesWarehouse OperationsProcess, pick, pack, and prepare incoming customer orders for shipmentReceive, verify, unpack, and sort incoming materials in an organized and efficient mannerMaintain accurate inventory records using the warehouse management system (WMS / ERP)Safely operate warehouse equipment in accordance with company safety proceduresMaintain warehouse cleanliness, organization, and safety standards at all timesReturns Receiving & Daily PlanningManage daily inbound returns of all types, including customer returns, delivery returns, supplier returns, damaged units, and exchangesReview and plan daily incoming returns to ensure timely processing and workload prioritizationPerform daily receiving and accurate system entry of returned unitsReturns Processing & DispositionProcess returns daily and determine appropriate disposition (repair, resell, return to supplier, scrap, or transfer)Physically move returned units to designated warehouse locations using appropriate equipment (, dolly), following safety guidelinesMaintain clean, organized return zones and staging areasSupplier Claims & Policy ComplianceUnderstand and comply with supplier return and claims policiesSubmit supplier claims accurately and within required timelinesTrack and follow up on submitted claims daily to ensure resolution and recoveryInventory & Reverse Logistics CoordinationWork closely with the Reverse Logistics team (Annacis) on a weekly basis to stay aligned on inventory movements and return statusSupport and monitor inventory transfers related to returns and reverse logistics activitiesAssist in reconciling return inventory and identifying discrepanciesDocumentation & CommunicationUpload, scan, and maintain all return-related documentation and paperworkEnsure required paperwork is uploaded to the appropriate Microsoft Teams channels when product is picked up or transferredCommunicate issues, discrepancies, risks, or delays promptly to relevant stakeholdersTo be successful in this role, you should have:Proficient in the Microsoft Office programs Ability to quickly learn new systems and processes Exceptional communication and interpersonal skillsExcellent organizational skills and attention to detail Forklift certification preferredA self-starter with the ability to take initiative and think critically to seek out information and solutions independently Experience working independently, as well as in partnership with other team members The ability to work in a dynamic and fast paced environment requiring strong organization, time management and prioritization skills. Being able to lift and meet the physical demands of the roleYou must be legally eligible to work in Canada with a minimum of a valid work permitWhy join TrailCompetitive salaryExtended Health BenefitsGenerous employee discounts Career Development OpportunitiesCompany events Fun and dynamic work environment where your strengths and personality shineWorking at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, and 4 offices in the Lower Mainland. Join our team of trailblazersOur core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. $ - $ biweeklyINDHPNWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.