Current jobs related to Rédacteur(e) II, bilingue – Sinistres Biens Entreprise - Toronto - AIG

Description de poste en anglais à suivre / English job description belowRédacteur(e) II – Sinistres Biens Entreprise Le rôle que jouent le rédacteur(e) sinistres Biens entreprise est fondamental au succès continu d’AIG et à la position de chef de file qu’occupe la Compagnie sur le marché de l’assurance. AIG continue d’ouvrir la voie en élaborant des solutions d’assurance qui répondent aux risques des entreprises et s’inscrivent dans une longue tradition en matière d’innovation, ainsi qu’en commercialisant des solutions d’assurance révolutionnaires pour notre monde en évolution constante.Comment vous créerez un impactGérer les demandes d’indemnisation nouvelles et existantes d’assurance Biens entreprise, y compris assurance Marine et Énergie.Évaluer la protection, les réserves, mener des enquêtes après sinistre détaillé et consigner les résultats au dossier de façon adéquate.Démontrer une aptitude à communiquer efficacement, verbalement et par écrit, avec les clients, les courtiers, les souscripteurs et tous les partenaires commerciaux. Faire preuve d’un engagement envers le service à la clientèle en répondant rapidement aux appels, aux courriels et aux lettres. Traiter les demandes d’indemnisation conformément aux pratiques exemplaires d’entreprise, aux lignes directrices en matière de traitement des demandes d’indemnisation, ainsi qu’assurer le respect rigoureux de toutes les exigences en matière de conformité et de réglementation. Être en mesure de prendre des décisions et de travailler de façon autonome dans le cadre de ses pouvoirs, et de contribuer efficacement à l’équipe.Assigner le dossier à un conseiller juridique et le consulter au sujet des demandes d’indemnisation nécessitant le dépôt d’un acte introductif d’instance, se conformer aux lignes directrices en matière de litiges et participer au processus de médiation, le cas échéant. Ce qu’il vous faut pour réussirPosséder au minimum deux (2) ans d’expérience dans le domaine du règlement de sinistres d’assurance Biens.Faire preuve d’une excellente aptitude à la communication orale et écrite.Être axé sur la satisfaction de la clientèle et faire preuve d’engagement à cet égard.Posséder des compétences organisationnelles avérées, être capable de gérer et de prioriser la charge de travail et la gestion d’un journal.Posséder des aptitudes exceptionnelles à la résolution de problèmes et à la prise de décisions, et être capable de travailler de façon autonome sur des questions relevant des pouvoirs qui lui sont conférés.Certificat d'expert en sinistres (5A) obligatoire ;Être parfaitement bilingue (anglais et français), est un atout.Le candidat retenu doit être en mesure de voyager, au besoin. (5 %)Êtes‑vous prêt à faire passer votre carrière au niveau supérieur? Nous serions ravis d’avoir de vos nouvelles.----------------------------------------------------------------------------------------------------------------------------Bilingual Claims Analyst Level II, Commercial Property Join us as a Claims Analyst to make more of your specialist expertise and experience.At AIG, we are reimagining the way we help customers to manage risk. Join us as a Claims Analyst II, Commercial Property to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.Make your mark in Claims.Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency. How you will create an impactManage new and existing Commercial Property claims including Marine and Energy claims.Evaluate coverage, reserves, perform detailed claim investigations, and document the file appropriately.Ability to communicate effectively verbally and in writing with customers, brokers, underwriting and all business partners. Handle claims in accordance with established corporate best practices, claim handling guidelines, as well as strict adherence to all compliance and regulatory requirements. Ability to make decisions and work independently within assigned authority and contribute effectively to the team.Assign and confer with legal counsel on claims requiring litigation, adhere to litigation guidelines, and attend mediations as required. ​What you’ll need to succeedMinimum 2 years of experience adjusting Property claimsExcellent oral and written communication skills.Demonstrated focus and commitment to customer satisfaction.Demonstrated organizational skills; the ability to manage and prioritize workload and diary managementOutstanding problem solving and decision-making skills and the ability to work independently on matters within granted authorityAMF Adjuster’s License (5A) if based in QuebecFluency in English/French is considered an assetMust have the ability to travel as needed (5%)Ready to step up to new challenges? We would love to hear from you.FrenchLes bureaux d’AIG sont situés partout dans le monde, tout comme notre clientèle qui est également internationale. Nous devons être en mesure de fournir nos services autant en anglais qu’en français, et la maîtrise des deux langues est donc exigée, notamment en raison de la nature de nos services et de la nécessité de communiquer fréquemment avec des collègues d’autres provinces ou pays et de servir les clients dans les deux langues.EnglishAIG has offices around the world. Our client base is also international. We must be able to provide our services in both English and French. Proficiency in both languages is required, namely due to the nature of our services and the need to communicate frequently with colleagues in other provinces or countries and to serve clients in both languages.AIG Canada is proud to be named one of Greater Toronto's Top Employers for the seventh year in a row. This award demonstrates AIG’s commitment to outstanding human resources initiatives and fostering a forward-thinking workplace.At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office.  This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.  #LI-NT1#claims #claimsanalyst #insurance #claimsexaminer #claimsproperty #propertyclaimsAt AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.Enjoy benefits that take care of what mattersAt AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.Reimagining insurance to make a bigger difference to the worldAmerican International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.Welcome to a culture of belongingWe’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.Functional Area:CL - ClaimsAIG Insurance Company of Canada