Home Support Supervisor

Company DescriptionYour happiness and well-being are top priorities at Spectrum We offer competitive wages, paid sick days, RRSP matching and moreWe are hiring Registered Practical Nurses (RPN) as Home Support Supervisors to work with our clients in York Region including Markham, Richmond Hill, Thornhill, Vaughan, King City, and Aurora. The Home Support Supervisor leads a team of Personal Support Workers (PSWs) in the field, providing ongoing training, coaching, and performance management. At Spectrum Health Care our mission is re-imagining home care for clients and families to provide products and services they need, whenever care is required, delivered by the most qualified and compassionate staff.By joining Spectrum Health Care you will be part of one of Canada’s Best Managed companies and a committed member of a team of highly skilled healthcare professionals. Job DescriptionLeads a team of Personal Support Workers to provide qualified personal care to patients in a home settingTravel to patient’s homes in community and facility settingsWork collaboratively with multidisciplinary teams in both community and facility settingsAssesses patient needs, according to the timeframe established by contractual agreements, formulates the plan of care and assesses progress towards outcomesResponsible for the management of staff, conducting performance appraisals and implementing progressive disciplinary actionGathers, records and analyzes patient and employee feedback and maintains an awareness of key indicators such as caseload volume, staff turnover, occurrence rates, satisfaction levels, risk levels, and performance appraisal completion ratesEnsures that all patient concerns and complaints are addressed and documented in a timely mannerPromotes Spectrum Health Care through participation in local healthcare or business committees as well as community eventsParticipates in ongoing internal and or external continuing education for personal developmentQualificationsCurrent registration with the Colleges of Nurses of Ontario in good standingMinimum three (3) years’ experience with progressive leadership responsibilities as a direct supervisor, preferably in a community settingExceptional interpersonal skills and ability to handle difficult situations in an objective consistent formatAbility to write reports and communicate effectively in writing and verbally.Excellent English verbal and written communication skills (Additional language skills considered an asset)Solid knowledge of the principles, practices, and methods of community nursing and service delivery to Patients as well as program development, implementation, and evaluationValid driver's license and access to a reliable vehicleBasic proficiency in Microsoft Word, Excel and ability to learn proprietary software#York_HSS Additional InformationSpectrum Health Care is thrilled to be named one of Canada’s Best Managed Companies. This award recognizes top companies across Canada for overall performance, sustained growth, strategy, capabilities and innovation, culture and commitment, and leadership. Click to learn more about this esteemed honour. We thank all applicants, however, only those individuals selected for interviews will be contacted.In accordance with the Accessibility for Ontarians with Disabilities Act 2005, upon request, support will be provided for accommodations throughout the recruitment process.If you require accommodation because of disability through the recruitment process, please contact Human Resources at () for assistance. Spectrum Health Care is committed to fostering, cultivating and building a culture of diversity, equity and inclusion within our organization. We strive to attract, engage and develop a workforce that reflects the diverse communities that we serve and we know a diverse workforce is key to the growth and success of our organization.