Director, Operational Business Intelligence

Job Description :As Director, Operational Business Intelligence, you have a passion for partnership and using data to drive business outcomes. In this role you will lead a team focused on helping Canadian Operations make the most of its data. Working closely with operational business leaders, you will help turn data into insights, enable data-driven decision making, and help your business partners improve outcomes and achieve goals.Your team provides several services to help uncover the stories hidden in our data. They help translate business questions into data questions and work closely with leaders to build and iteratively develop insights-focused products. The team uses advanced analytical methods to perform exploration and analysis, helping answer questions, provide recommendations, and proactively look for opportunities. Using techniques including wireframing, MVP products and prototypes, your team is focused on flexibility and delivering impactful analytics.To be successful you will need to have strong consulting and relationship management skills, an ability to problem-solve, a strong background in analytics, and the natural curiosity to help find creative solutions to complex questions. Working with multiple unique business areas, you will need to manage several concurrent deliverables, many of which have interdependencies. As a seasoned people leader, you will manage and develop the talent of a team with a diverse set of skills to elevate and meet our changing business needs.What will you do?Building relationships and understanding the needs of key stakeholdersFacilitating regular touchpoints, prioritization discussions and portfolio health reviews with business partnersAdvanced exploratory data analysis and statistical modellingCoordinating the planning, resourcing, and execution of multiple concurrent projects and analyses Coaching, mentoring, and development of a large team of analytics professionalsInteracting with stakeholders and partners to align priorities and negotiate timingPresenting results and tailoring stories to different audiencesProactively seeking out impactful data stories and generating recommendationsWhat will you need to succeed?University Degree in Statistics, Mathematics, Computer Science, or Business Graduate degree preferred.7+ years experience leading large, multi-functional teamsProven track record of growing and developing teamsExperience using data to drive business decisions and deriving insights from operational dataIn depth understanding of Business Intelligence concepts and modern data modeling practices.Strong understanding of best practices in data visualization and dashboard design.Practical experience with modern Data Visualization tools such as Tableau, Qlik, PowerBI, QuickSight or equivalent.Familiarity with querying and modeling data in relational database systemsAs this position is posted in several locations, we specify that bilingualism (French, English, both oral and written) is required for Quebec only for the frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.What’s in it for you?Being a member of the Sun Life family, a group of people united by our Purpose: to help Clients and Employees achieve lifetime financial security and live healthier lives.As a hybrid organization, you and your leader use business and Client needs to choose where you work, at home or in the office.We’re committed to creating an inclusive and respectful environment. Our goal is to make sure all our employees have the chance to live up to their full potential.We are thrilled to be recognized by Excellence Canada with their top-level certification, the Canada Order of Excellence for Mental Health at Work®, for prioritizing employee well-being, fostering a positive work culture, and achieving excellence in mental health.