Business Process Operations Administrator

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.The Business Process Operations Administrator supports daily operational activities by ensuring accuracy, efficiency, and adherence to established processes. This role is essential in maintaining operational integrity, meeting critical deadlines, and effectively supporting client and issuer requirements.Key Job Functions/ResponsibilitiesPrepare source data for entry by opening, extracting, and sorting mailVerify and log receipt of data, obtain missing data, and establish prioritiesCompletion of various duties on company systems including programs on Microsoft Access, Excel, and internal systemsExtrapolate and input large quantities of data, alpha, and numeric (in combination) from source materials, in a timely manner in a unique computer system for output data and resolve processing issuesCreate, analyze, and deliver a variety of client reports accurately and in a timely mannerRespond to internal and external client email queriesEvaluate the validity of the documents to be entered, recognize, and report any deficiencies to Client ManagersVerify source documents received and compare with internal system dataLiaise with various departments, as requiredCollaborate with team members to ensure daily goals are completedProtect organization’s value by keeping information confidentialOther responsibilities as assignedOvertime is required during the Proxy season due to processing volumes.Basic Skill Level RequirementsEducation:High School Diploma or equivalentCollege Diploma in Business Administration is an assetExperience:1-2 years of hands-on experience in Data Entry and/or Quality Assurance is essential.Exposure to brokerage, proxy, or financial business operations is preferred.Knowledge of proxy rules, regulations, and processing is an asset.French is not required but is an asset. Skills:Strong written and verbal communication skillsIntermediate proficiency in Word and ExcelAbility to work in a cross-functional environmentAbility to communicate effectively with fellow associates, other departments, management, and outside vendors, as requiredTools:Windows environment.All necessary advanced technological tools are provided.Recruitment Process Throughout your application process, you may be asked to contact us virtually or in-person. Our recruiters will explain how hybrid interviews will be held throughout the recruitment process, and they will be able to answer any questions you might have. Compensation Salary Range: $39,000 - $44,000 CAD. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Bonus Eligible PositionBenefits: Medical, dental, life and vision insurance. RRSP program with company match, paid parental leave, competitive vacation days and more. Medical insurance starts immediately upon hire.AI DisclosureNo AI or automated tools are used in the screening or assessment of applicants for this role.Vacancy DisclosureThis posting is for an existing and currently open position within Broadridge.Background Check Process Broadridge requires employees to complete a background check that is completed by one of our service providers. We use this service to complete the following checks:Employment verificationEducation verificationCredit inquiryCanadian criminal record checkWorkplace Flexibility We are committed to supporting flexible work arrangements, investing in technology or other resources to enable you to work from home effectively, wherever possible. At this time this is a hybrid role, and therefore you should have a basic home office set up, high-speed internet, and the ability to work without distractions during core business hours.Accessibility & Accommodation Broadridge is an equal opportunity employer and is committed to a diverse and inclusive workplace ensuring that equal employment opportunities are provided to all individuals, regardless of race, colour, gender identity, sexual orientation, marital status, creed, age, disability, religious affiliation, or national origin or citizenship. If you require any accommodation during the recruitment process, please notify our recruitment team.#LI-TN1 #LI-OnsiteWe are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. Use of AI in Hiring As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.