Call Centre Agent

3 days ago

Regina, Canada We An-Ser Full time

We An-ser is seeking passionate individuals to join our vibrant 24/7 answering service team. About Us:We An-ser is a leading provider of virtual receptionist services, dedicated to delivering exceptional customer experiences. We operate 24/7/365, ensuring that our clients always have a friendly and knowledgeable professional available to answer their calls. Our team of dedicated receptionists is committed to providing personalized service that exceeds expectations. We offer a variety of services, including call answering, appointment scheduling, message taking, and more. Join us and become part of a dynamic and supportive team that is passionate about making a positive impact on our clients' businesses.We are seeking highly motivated and personable individuals. The ideal candidate will possess exceptional communication skills, both written and verbal, and a strong work ethic. Additionally, they should be comfortable working in a fast-paced environment and have a positive and outgoing personality. Experience in customer service or administrative roles is preferred, but not required. If you are a team player who enjoys helping others and making a positive impact, we encourage you to apply.Minimum Requirements:Typing Speed: 35 words per minuteAudio Comprehension: Ability to accurately understand spoken informationLanguage Skills: Strong English language skills both verbal and written, including pronunciation, proper spelling, grammar, and punctuationData Entry: Accurate data entry based on verbal information given Here's what you can expect:Schedules: Enjoy a 4-day work week with a set schedule (Sat or Sun required each week): 7:30PM-4:30AM, with Thursdays and Fridays off. Holiday work in general is essential.Fast-paced Customer Service: You'll be the friendly voice on the line, answering calls and providing exceptional service to our clients. This is a pure customer service role - no sales pressure hereStrong Support System: We're all about positive vibes Expect a friendly and supportive environment with great management and team members.Competitive Compensation: We offer an hourly rate of $17.00, along with a comprehensive benefits package including medical, dental, vision, paid time off, and an RRSP with company matching.Job Posted by ApplicantPro

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