Customer Service Administrator

6 days ago

Burlington, Canada Evertz Full time

Evertz Microsystems Ltd. is a growing high-technology company and a worldwide leader in the design and manufacture of professional equipment for the television broadcast, film & HDTV production & post-production, cable and telco industries.Responsibilities:Respond to incoming inquiries, and assign cases to Service staffProvide administrative support to Service departmentEnter caller and case information accurately and efficiently into company ticketing systemAssist in the scheduling and planning travel for Service-related customer visitsMaintain an adequate inventory of office suppliesPreparation of training materialsPunch-list tracking & updating, creating meeting minutes and documentationOther duties as assignedQualifications:College Education in related field (Business, Travel, Administration) or related experienceExcellent verbal and written communication skills, time management, problem solving ability and interpersonal skillsStrong computer skillsPositive attitude and desire to work in a fast-paced, challenging environmentWhat we offer:Employer funded benefits programCompetitive total compensation packageWork-life balanceEmployee Assistance planEmployee Discount PlatformCareer progressionCasual work environmentSocial events and sports teams

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