Ward Clerk – Outpatient Mental Health L

Position Information: The Ward Clerk, under the direction and supervision of the Director of Mental Health & Addictions/Manager or delegate is responsible for organizing the outpatient psychiatrists and performing clerical and receptionist duties, and requisition supplies, equipment and services from other departments. Essential Job Functions: 1.Meets with the Director of Mental Health & Addictions/Manager concerning daily assignments and work-related needs. Completes staffing duties as assigned (short and Long term needs as per collective agreements under direction of Director/Manager.2. Acts as receptionist for the psychiatrist, answering inquiries of a general nature by patients, visitors, other departments, staff and physicians, assisting them in a friendly, cooperative manner.3. Coordinates and provides routine services, schedules, supplies, referrals and equipment to the psychiatrists and department.4. Performs clerical duties related to procedures such scheduling, admission, discharge 5. Assists with or maintains hospital and unit records 6. Perform additional duties as assigned by the Director of Mental Health & Addictions or delegateQualifications:• Ontario Secondary School Diploma or equivalent is required• Medical Terminology mandatory.• Experience in a Mental Health setting is essential.• Proficiency in electronic patient records including: Cerner Scheduling System, Powerchart, as well as Microsoft Office programs including Word, Excel, Access and Powerpoint. • Able to take minutes at meetings and assist with the development of agendas• Able to handle potentially difficult and/or volatile situations with clients in a calm manner is essential. • Excellent customer service skills• NVCI training is required.• Have the ability to work in a fast-paced multidisciplinary hospital and community team environment.• Assist with administrative student supervision as needed.• Participate in internal/external committees/working groups as assigned.• Provide support to the Director of Mental Health services as required.• • Excellent verbal communication skills with physicians, clients, visitors with high regard for public relations.• Proven written skills.• Computer skills mandatory.• Experience in effective staffing.• Strong organizational skills.• Knowledge and ability to apply CQI concepts.• Reliable and punctual• Satisfactory vulnerable person’s sector criminal background check. • Internal candidates must have satisfactory attendance and performance appraisal in current position.• Documented commitment to continuing education through inservice, staff meetings and self-motivated learning.• Commitment to Patient Care & Safety and Service Excellence.Why choose Woodstock Hospital?• Affordable On Site Parking, Electric Car Charging Stations• HOOPP Pension Plan & Comprehensive Full Time Benefits• Competitive Salaries, Tuition Assistance• Monthly Wellness Initiatives, Staff Massage Chairs • Job Sharing Opportunities, Internal 50/50 for Staff• Corporate Discount Program, Staff Recognition Programs• On Site Pharmacy All Woodstock Hospital postings are a reflection of true vacancies, however unionized postings will consider internal union members first. AI is not currently used in the hiring process. Woodstock Hospital is committed to promoting compassionate and respectful patient care. We are dedicated to sustaining a supportive environment and we welcome applications from qualified individuals of diverse backgrounds, beliefs, and abilities. We are committed to providing a barrier-free environment by participating and complying with the by-laws and guidelines of the standards developed under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). If accommodation is required during the application, interview, or recruitment process, please contact Human Resources via email. Woodstock Hospital is also committed to being a safe space for everyone where we embrace diversity and celebrate individuality where everyone feels valued, respected, and appreciated. We seek to establish a more inclusive, diverse, accessible, and just culture in addressing barriers and inequities to make WH a place where everyone feels like they belong.