Fashion Advisor

5 days ago

North York, Canada CHANEL Full time

Reports to: Boutique ManagerContract: Full-time and permanentLocation: CHANEL YorkdaleBoutique (Holt Renfrew) Your role @ Chanel:As a Fashion Advisor, you are the heartbeat of our Brand. You will leverage your warmth, authenticity and genuine spirit to build long-lasting and meaningful relationships with your clients, fostering loyalty and connection whilst making it your mission to exceed your client’s expectations in a way that only CHANEL can.What impact you can create at Chanel:Optimize the client experience according to our Client Service Values; fulfil the clients’ needs through genuine, flexible, and tailor-made serviceAcquire and apply high standards of product knowledge and selling skills to maximize all sales opportunitiesMaintain an awareness of Company, Boutique and personal sales targets and performance, working towards all commercial objectives and goalsAssist with regular back of house operations and review alterations and holds as appropriateEstablish and maintain knowledge of current merchandising guidelines and always maintain set standardsEnsure highest standards in all aspect of the sales and after sales service, including a positive mindset, flexibility in understanding customer needs, accuracy in capturing data, and timely follow upUphold the image of the Brand Ambassador by conveying a professional and sophisticated image through impeccable personal grooming and etiquetteWhat you will bring to the role: Luxury retail selling experience, preferably in a similar role or customer service settingProven ability to drive and exceed individual and store resultsProven ability to work in a fast-paced environmentExcellent communication skills, and the ability to handle multiple tasks simultaneouslyStrong organization and follow-up skills (essential)Professional presentation and behaviourYou are energised by: The history and heritage of The House of CHANELBeing truly service mindedUtilizing your fashion expertise to inspire othersBuilding collaborative partnerships and relationships in a team-focused environmentAppreciation and passion for culture, beauty, and luxury  What you would gain from this experience: The opportunity to work with a fun, creative and passionate brandBe part of a collaborative and inclusive teamDevelop strong, lasting relationships with clients

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