Technical Analyst, Business Applications

The Technical Analyst, Business Applications, designs, modifies, develops, writes and implements automation and integration applications. The incumbent supports and/or installs software relating to Business Applications, participates in test review and analysis, test witnessing and certification of software, and carries out research on a variety of business application system concepts, practices and procedures.KEY AND PERIODIC ACTIVITIESThe duties and responsibilities listed below are representative but not all-inclusive:PrimaryPerform technical analysis and development of automation and integration applications in support of business requirements and strategies, in conjunction with the IT Applications team, to efficiently produce applicationsDevelop technical requirements and translate business needs and functional documents into technical solutions, both in terms of application development and reportingAnalyze business processes, code and develop enhancements to add functionality and convert existing programs using applicable business applicationsGather functional and technical specifications for business reports and applications, and carry out research on solutions for software problemsInvestigate and resolve critical system issues, and support Helpdesk colleagues in responding to Laserfiche-related queriesCreate technical designs, specifications, change requests and documentationDevelop and maintain effective relationships within DCC, and with industry, the Client-Partners and/or stakeholdersEnsure quality standards are met, in line with corporate expectationsManage riskOtherProvide direction and assistance to the Business Analyst and Head Office departments to ensure proper integration of all systems softwareMentor and support teammates in responding to technical development questions and problemsSupport the administration of Laserfiche, including user access and repository structuresOther duties as assignedSKILLSGeneral and Specific KnowledgeBest practices, methods, trends and legislation in information technologyCorporate business applicationsProject and risk management principlesFormal Education and/or Certification(s) and ExperienceMinimum: college diploma in computer science with eight years’ relevant experience, or the equivalentPreferred: university degree in computer science and/or additional training, education or knowledge (i.e. Project Management Body of Knowledge [PMBOK] and Information Technology Infrastructure Library [ITIL])AbilitiesUse computer programs to perform advanced tasksUse applicable computer software and operating systemsWrite technical solutions and guidance documentsDemonstrate attention to detailApply project management and risk management techniquesDEVELOPMENT AND LEADERSHIPProvide functional direction and advice to other employeesWORKING CONDITIONSTypical office environment with occasional travelCheck out your benefitsWorking with us offers excellent opportunities for growth and advancement—and entitles you to one of the job market’s best benefits packages valued at between 25 and 30% of your salary.Your package includes:Health and Wellness100% employer-paid annual sick leave, and health and dental premiums$400 wellness allowance to help cover expenses such as a gym membership$1,500 for mental health services on top of regular $1,500 paramedical coverageTelus Virtual Health Care and $750 Health Care Spending Account for some expenses not covered under provincial plansHome and FamilyLife, accidental-death, and short-term disability insuranceEnhanced inConfidence employee and family assistance programMaternity and parental leave top-up plan to 93% of regular gross earnings for up to 37 weeksFlexible workplace options, including $400 allowance every two years, to support working from homeLeave and RetirementPublic-service pensionComprehensive vacation and other paid-leave plans, along with deluxe travel benefit plans