Customer Service and Sales Support Representative
1 week ago
AL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions. With patented and proprietary systems, AL13 has established a solid reputation for delivering innovative and high-performance architectural products. As a company with a proven track record in the North American market, we are committed to expanding our reach and building on our success.We are adding a new member to our high-energy team 5 days a week to provide sales support, including order processing, lead generation, CRM, customer services.Strong computer and phone/email communications skills are essential. Architectural building product experience is an asset, we will train the right candidate.The primary focus of this role is to provide exemplary customer service and fine-tuned attention to detail while contributing to the efficient operation of a demanding and fast-paced sales and order processing department. The motivation and ability to be highly organized, multi-task, logically prioritize tasks, and work cooperatively within a team setting will be integral to success.Responsibilities:Establish a positive, proactive, and ongoing relationship with customers/clientsAssist outside sales reps as neededProcess sales orders, returns, and related payments/creditsRespond to customer inquiries (e.g. quotes/pricing, inventory, product specifications, etc.) over the phone, email and in personRepresent the company at trade shows and industry eventsProcess sample order requests and coordinate shippingDevelop and maintain a high standard of product knowledgeEntering orders into a database using published lead times and following order processing guidelinesDeveloping an understanding of the manufacturing processProofing order documents and resolving any discrepanciesMaintaining master copies of sales ordersPromoting “end-to-end customer care” throughout all aspects of the processCollaborating with members of the order entry and sales teams on order issues including incomplete or inaccurate orders for customer follow upRequirementsMinimum 1-year experience in a dynamic, high volume customer service positionAbility to fluently communicate in English (verbal and written)Excellent numeracy literacy (e.g. add, subtract, multiply, divide, percentages, etc.).Computer literacy. Proficient in Microsoft Office / Google Suite and learning to use new software.Attention to detailAbility to remain organized while continually multi-taskingProactive problem solvingHigh standards and professional manner/demeanorSound judgment and accountabilitySuperior interpersonal skillsBenefits$60,000-$70,000 (depending on experience)Profit ShareComprehensive health benefits package
-
Delta, British Columbia, Canada BLANKSLATE Partners Full timeAL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions. With patented and proprietary systems, AL13 has established a solid reputation for delivering innovative and high-performance architectural products. As a company with a proven track record in the North American...
-
Delta, British Columbia, Canada BLANKSLATE Partners Full timeAL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions. With patented and proprietary systems, AL13 has established a solid reputation for delivering innovative and high-performance architectural products. As a company with a proven track record in the North American...
-
Delta, British Columbia, Canada AL13 Architectural Systems® Full timeAL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions. With patented and proprietary systems, AL13 has established a solid reputation for delivering innovative and high-performance architectural products. As a company with a proven track record in the North American...
-
Sales Representative/customer Service
6 days ago
Delta, Canada Vidar Design Flooring Full time**Sales Representative/ Customer Service** We are a leading supplier of engineered hardwood flooring in Canada, with large-scale manufacturing facilities in China. Our company is committed to providing high-quality and competitively priced products. Currently, we have multiple locations, including branches and warehouses in Vancouver, Toronto, and Montreal....
-
Customer Service Representative
2 weeks ago
Delta, Canada Acorn Service Group Full timeCustomer Service Representative Acorn Service Group is excited to be adding to our team! Are you a self-starter with excellent, empathetic and effective communication skills. We help people solve problems by working together as a team. Time-management and ability to work independently is necessary to be successful in the role. The work: - Maintain a...
-
Customer Service Representative
2 weeks ago
Delta, Canada Acorn Service Group Full timeCustomer Service Representative Acorn Service Group is excited to be adding to our team! Are you a self-starter with excellent, empathetic and effective communication skills. We help people solve problems by working together as a team. Time-management and ability to work independently is necessary to be successful in the role. The work: - Maintain a...
-
Sales & Customer Service Representative
2 weeks ago
Delta, Canada Swim Recruiting Full timeSales & Customer Service Representative (contract to potential permanent role) Who- the Organization Our Surrey client is asuccessful and well-established leading global manufacturer with a 10-year history of valuing their people and taking pride in their products. This company is values-based and promotes a collaborative and positive corporate culture where...
-
Inside Support Representative
4 days ago
Delta, Canada Gordon Food Service Full timeWelcome to Gordon Food Service! We are excited that you are thinking about opportunities with us, and we have an amazing story to share. Here's a quick glance of who we are and the impact you could have on the food service industry. There's a seat at our table for you... - Position Summary:_ Location: Delta, BC This is a hybrid role with expectation to be...
-
Delta, Canada BLANKSLATE Partners Full timeAL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions. With patented and proprietary systems, AL13 has established a solid reputation for delivering innovative and high-performance architectural products. As a company with a proven track record in the North American...
-
Delta, BC VM G, Canada AL13 Architectural Systems Full timeAL13 Architectural Systems is a leading player in the building products industry, specializing in cutting-edge cladding and facade solutions. With patented and proprietary systems, AL13 has established a solid reputation for delivering innovative and high-performance architectural products. As a company with a proven track record in the North American...
