Security Dispatch

2 weeks ago


Toronto, Canada Paladin Security Full time

Security Dispatch - Full-Time Nights - Government of Ontario OfficePosition: Security Operations Centre OperatorLocation: 200 Front Street West, Toronto (Downtown)  Status: Full-Time NightsSchedule: Monday to Friday - 2300-0700Pay Rate:  $22.66/ HrCategory: Overtime after 44 hours (ESA) Internal Posting Date: November 24, 2025Internal Closing Date: December 1 2025 External Closing Date: December 8, 2025The Vendor’s Security Operations Centre Operator (“SOC Operator”) will coordinate the activities of the Vendor’s security personnel in the field and monitor access control, CCTV, and fire & life safety systems, as well as acting as the point of first contact between the Vendor personnel and other relevant parties (i.e. staff, the public, and contractors). Duties & Responsibilities: Coordinate the dispatching of the Vendor’s security and operations personnel to calls for assistance and building maintenance services as required.Operate two-way communications systems.Monitor access control and CCTV systems to assist in the follow-up on reported incidents or suspicious activity.Coordinate incident response, including activating emergency services, and directing the Vendor’s security and operations personnel on required actions during incidents and actual and potential emergencies.Maintenance of logs on the reported activities of the Vendor’s security and operations personnel in the field to facilitate effective record-keeping.Review of access control and or CCTV data for follow-up by management and supervisorsAnswer and follow up appropriately on all incoming communication email/telephone calls to the security department.Regular dealings with the public, employees, and contractors regarding security and operations-related inquiries.Coordinate the activities of third-party contractors, from the initial issue of ID badges to the monitoring of work practices to ensure optimum life safety. COORDINATION RESPONSIBILITIES The SOC Operator must perform, without limitation, the following coordination responsibilities, through the provision of verbal and written direction to the Vendor’s security personnel in the field: Coordinate the field activities of the Vendor’s security personnel, including issuing patrol duties, assigning calls for service, allocating breaks, and dispatching personnel as required.Coordinate the activities of Vendor’s security and other site personnel during security and safety-related incidents via access control, CCTV, and two-way Qualifications:  Three (3) years working in a commercial and or government security environment, in positions of increasing responsibility.Previous leadership and supervisory experienceGood understanding of control center proceduresExcellent knowledge of access control, CCTV, and life safety systemsAbility to learn and willingness to take job-related courses in systems/security disciplines.Emergency response experience is an assetExcellent customer service and communication skills requiredAbility to make sound decisions under pressureKnowledge of rules and regulations Technical skills: Excellent knowledge of Windows-based computing systems (Microsoft Office suite of programs)Proficiency in keyboarding in a timely and accurate mannerFamiliarity with Access Control/CCTV/Fire & Life Safety equipment/systems.Basic knowledge of building systems (i.e. HVAC, sprinklers, elevators, mechanical systems, etc.) Prerequisites:  Must have a valid Standard First Aid & CRP Level CMust have a Valid Ontario Security Guard LicenseMust be Fully Vaccinated against COVID-19 - 2 dosesLegally Authorized to work Full-Time


  • Security Dispatch

    6 days ago


    Toronto, Ontario, Canada Paladin Security Full time $45,000 - $60,000 per year

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team,...

  • Security Dispatch

    2 hours ago


    Toronto, Ontario, Canada Paladin Security Full time US$50,000 - US$70,000 per year

    Overview Job Skills / RequirementsPosition: Security DispatchSite: Mount Sinai Hospital - 600 University Avenue, TorontoStatus: Full Time  Hours: 12 Hours - Continental Rotation / Category: Averaging Agreement: Overtime is after 88 hoursPay Rate:$24.93 /hr.Internal Posting Date: Nov 28,2025Internal Closing Date: Dec 5, 2025External Closing Date: Dec...

  • Security Dispatch

    1 week ago


    Toronto, ON MG X, Canada Paladin Security Full time $72,000 - $96,000 per year

    Security Dispatch - Full Time - Mount Sinai HospitalPosition: Security DispatchSite: Mount Sinai Hospital - 600 University Avenue, TorontoStatus: Full TimeHours: 12 Hours - Continental Rotation / Category: Averaging Agreement: Overtime is after 88 hoursPay Rate:$24.93 /hr.Internal Posting Date: Nov 5, 2025Internal Closing Date: Nov 12, 2025External Closing...

  • Security Dispatcher

    2 weeks ago


    Toronto, Ontario, Canada Paladin Security Full time $60,000 - $80,000 per year

    Security Dispatcher - 1 Queen St East - Full-TimeSite Description: One Queen Street East is a unique 503,000-square-foot complex that harmoniously blends Toronto's storied past with cutting-edge design. This remarkable property consists of two distinct buildings, seamlessly connected by a five-story glass atrium.Position: Security DispatcherSite: One Queen...

  • Security Dispatch

    2 weeks ago


    Toronto, Ontario, Canada Paladin Security Full time $115,000 - $117,000 per year

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team,...

  • Security Dispatcher

    6 days ago


    Toronto, Ontario, Canada Paladin Security Full time $50,000 - $80,000 per year

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team,...

  • Security Dispatcher

    2 weeks ago


    Toronto, Ontario, Canada Paladin Security Full time $32,000 - $42,000 per year

    OverviewPaladin Security: Making the World a Safer and Friendlier Place because we CARE The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team,...


  • Toronto, Canada Ultimate Security Services Full time

    To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards. **Duties include but not...


  • Toronto, Canada Sentinel Security Inc. Full time

    **WE NEED GREAT PEOPLE!** If you are someone that has: - Excellent work ethic - Can multi-task under pressure - Great character - Thrives in a team environment - We want to meet YOU! **Job Brief**: The security control room/dispatcher plays a crucial role in managing and coordinating security operations. They handle incoming calls related to client...

  • Security Dispatch

    1 week ago


    Toronto, Canada Paladin Security Full time

    Job Description: In this key role, you will oversee a state of the art healthcare Control Centre. Your role will be to monitor numerous systems including fire and life safety, access control and CCTV. You will assist in tracking and deployment of security staff and handle a variety of dispatch duties including incident call taking. Dispatch Security Guards...