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10 hours ago
Turn customer potential into measurable growth. Are you driven by growth and motivated by expanding existing customer relationships? At Coveo, this role puts you at the center of account expansion, where you’ll identify opportunities, drive incremental revenue, and help customers scale their use of enterprise-grade artificial intelligence. You’ll join a collaborative, customer-centric team where learning is encouraged and where your impact is visible. This role is ideal if you’re growing your career in account management and want hands-on exposure to complex, value-driven customer relationships. As one of our account managers, you will: Manage a portfolio of existing customers and act as a primary point of contact Build trusted relationships with technical, business, and operational stakeholders Identify opportunities to expand customer value and incremental revenue Support opportunity progression through discovery, solution positioning, and proposal preparation Maintain accurate customer records, pipeline tracking, and forecasting Collaborate with Customer Success, Renewals, Product, Marketing, and Support teams to deliver a seamless customer experience Here is what will qualify you for the role: 1-2 years experience in account management or a B2B customer-facing sales or relationship role Solid communication and interpersonal skills, with the ability to build trust Comfort managing multiple priorities while staying organized and accountable Curiosity and motivation to learn new technologies and sales practices What will make you stand out: Exposure to software as a service or enterprise technology environments Familiarity with sales processes, pipeline management, and customer relationship management tools Interest or foundational knowledge in artificial intelligence or data-driven solutions Experience working cross-functionally with internal teams Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable. Send us your application, we want to hear from you Join the Coveolife Coveo is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability status, marital status, gender identity, or veteran status. See more + Absolutely This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion. If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. In-person This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being. Hybrid Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment. Remote We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.
