Billing Coordinator

Who We Are: Aird & Berlis LLP is a prominent Canadian business law firm located in the heart of Toronto’s and Vancouver’s financial districts. With over lawyers, business advisors and patent agents, we serve clients across Canada and globally. What We Believe In: The firm is committed to ensuring that all members of the Aird & Berlis LLP community feel valued, respected and supported. We are a dedicated group of diverse individuals who care about each other, the work we produce and the client service we provide. We go to great lengths to foster a professional, supportive environment for all firm members so you can focus on the important things: client service, your career and your life. What We Are Looking For: Aird & Berlis LLP is looking for a detail-oriented, self-motivated Billing Coordinator to join our fast-paced billing team. Reporting to the Billing Manager, the Billing Coordinator is responsible for managing the full billing cycle, from pre-bill generation through to the issuance of client invoices, in accordance with Firm policies and procedures. This role delivers timely, high-quality billing support to both internal and external clients. The ideal candidate is highly organized, demonstrates exceptional attention to detail, and possesses strong customer service skills. They are able to work effectively both independently and collaboratively in a team environment. Responsibilities: Working closely with partners and legal assistants to prepare, review, and finalize client invoices using Aderant billing software, ensuring accuracy and adherence to firm policies and client requirements Coordinate with partners and legal assistants to resolve billing discrepancies, obtain approvals, and ensure accurate time and disbursement entries Generate and review prebills, identifying and correcting errors, ensuring accuracy, completeness, and compliance with internal and external billing standards prior to final posting Monitor billing cycles and proactively follow up with lawyers and legal assistants to ensure billing progress remains on track and invoices are issued accurately, timely, and consistently Process billing adjustments, including write-offs, discounts, premiums, reversals, trust applications, and revaluations, as required Manage billing workflows, including task assignments, approval processes, and the progression of prebills through various status stages Maintain accurate and well-organized billing records and supporting documentation Respond to internal billing inquiries in a professional, timely, and service-oriented manner Identify opportunities for process improvements and support enhancements to billing practices and procedures Produce the highest quality of work Accountable for all work assigned Takes initiative Confidential Requirements: Minimum of 3 years related experience in a professional services or law firm environment Successful completion of post-secondary education in Accounting, Finance or Business Administration. Alternatively, an equivalent combination of education and professional experience Handle time pressure situations and stress of multiple demands Skills: Strong understanding of legal billing practices, timekeeping systems, and client compliance guidelines Proven client-service focus with a high standard of professionalism and responsiveness Demonstrates judgement and discretion in managing confidential matters Microsoft Suite of Applications Knowledge of Aderant or 3E is considered a strong asset Excellent verbal and written communication skills Ability to problem solve Good judgement and decision making Organized Resourceful Detailed Why You Should Apply: Opportunities for growth and on the job training and development Competitive compensation and benefits package We pride ourselves on being a mid-sized firm with a family feel Active involvement in our community with opportunities to volunteer Mentor program Wellness programs Any offer of employment will be conditional upon a criminal background check.