Current jobs related to Small Engine Technical Service Representative - Mississauga - Husqvarna Group
-
Small Engine Technical Service Representative
2 weeks ago
Mississauga, Ontario, Canada Husqvarna Group Full timeThe Technical Product Specialist level 2 is responsible for providing Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products at a level 2 agent. The Primary responsibility is to provide technical product support to our Distributors, Dealers, National Accounts and Customers (End User...
-
Small Engine Technical Service Representative
2 weeks ago
Mississauga Matheson Blvd West, Canada Husqvarna Group Full timeThe Technical Product Specialist level 2 is responsible for providing Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products at a level 2 agent. The Primary responsibility is to provide technical product support to our Distributors, Dealers, National Accounts and Customers (End User...
-
Technical Services Representative Cement
5 days ago
Mississauga, Canada CRH Canada - Cement ON Full timeJob ID: 477788 Ash Grove Cement, a CRH company, provides Portland and masonry cements to help build the foundation and infrastructure for the world around us. We ship millions of tons of cement from our plants and network of terminals located across North America. When you work for Ash Grove, you are connecting to something bigger. We stand together to...
-
Small Engines Technician
2 weeks ago
Mississauga, Canada Battlefield Div of Toromont Ind Ltd Full time**Small Engines Technician**: This is a busy, team-oriented shop in our GTA region that places a strong emphasis on customer satisfaction. The service department is an important area of our business, ensuring that our equipment is ready and available as well as maintaining a flow of information on that equipment for both the rental staff and the sales staff....
-
Technical Services Representative Cement
3 days ago
Mississauga, Canada CRH Canada - Cement ON Full timeJob ID: 477788 Ash Grove Cement, a CRH company, provides Portland and masonry cements to help build the foundation and infrastructure for the world around us. We ship millions of tons of cement from our plants and network of terminals located across North America. When you work for Ash Grove, you are connecting to something bigger. We stand together to...
-
Technical Service Representative
1 week ago
Mississauga, Canada Getinge Full time**At Getinge we have the passion to perform** Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge, our passion is to secure that every person and community have access to the best possible care, offering hospitals and life science institutions products and solutions that aim to...
-
Small Engine Mechanic
2 weeks ago
Mississauga, Ontario, Canada United Services Group Full timeAbout Us: We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally. We have a competitive compensation & benefits plan including health, dental, vision, and a pension plan. Department Purpose/Function: Ensure superior customer service for all equipment by running an...
-
Technical Sales Representative
3 days ago
Mississauga, Canada Nuraseal Co. Ltd Full time**About Us**: For over three decades, Nuraseal Co. Ltd. has been supplying premium quality urethane seals and supplying Filton Rotary Products to customers throughout North America and abroad. You can count on Nuraseal to design, manufacture and supply the right products to meet your needs in a timely fashion and for an economical cost. With in-house...
-
Technical Representative
6 days ago
Mississauga, Canada Échafauds Plus Rental and Installatio Full timeAvantages **JOB SUMMARY** Reporting to the Sales Manager, the Technical Representative will contribute to the development and growth of the company in order to achieve the sales objectives and budget. This will be done through prospecting new clients and maintaining the excellent relationships we have with our existing company customers base. The Technical...
-
Sales Representative
2 weeks ago
Mississauga, Canada Inxpress Full time**Company Overview**: Join our dynamic team at Inxpress], a leading player in the shipping and logistics industry specializing in the efficient transportation of small parcels for domestic and international. We pride ourselves on providing innovative solutions, exceptional customer service, and a collaborative work environment. As we continue to grow, we are...
Small Engine Technical Service Representative
2 weeks ago
The Technical Product Specialist level 2 is responsible for providing Technical Information, Technical Repair Knowledge, and Technical Troubleshooting for all Husqvarna Group Products at a level 2 agent. The Primary responsibility is to provide technical product support to our Distributors, Dealers, National Accounts and Customers (End User Escalations).Essential Duties: Respond to Husqvarna technical questions from internal and external customers such as Distributors, Dealers, National Accounts and consumer escalations via telephone, email, chat, or customer generated incidents into CRM (Customer Relations Management System).Technicians are required to remain logged in to the systems and process received or assigned cases using phone, chat, email, CRM (Customer Relations Management System), Web Warranty and written correspondence on a daily basis within department metrics.Trouble shoot, diagnose and evaluate individual case information in order to provide repair support to determine if issue is warrantableProvide policy adjustmentProvide Good Will WarrantyRecord details of cases in CRM, as well as actions takenProvide clear solutions for product repair, replacement or policy adjustment.Provide input to manufacturing and engineering departments with field obtained information to enhance product improvements and warranty cost reductions.Required to assist dealers with warranty processing and questionable component failure analysis.Effectively communicate escalations toTSR3 representativesEffectively communicate unresolved technical incidents to TSR1/TSR3 representatives for a solution.Provide general customer service functions as required, such as but not limited to placing orders, parts look-up, pricing inquiries.Qualifications (Education and Experience): Required Minimum high school graduate or GEDFrench and English Bilingual Required1-3 years of engine or mechanical experienceExperienced with electronic parts lookup systems, and electronic technical information environmentExceptional knowledge of Outdoor Power Products and applicationsExceptional oral and interpersonal skills. Ability to verbally communicate information clearly and concisely ensuring customers’ comprehension.Developed computer navigational and organizational skills. Basic/Entry level capability of MS Office (Word, Excel,Outlook)Multi-tasking skillsExperience utilizing and applying the following customer service skillsImportance of the customer and need to build relationshipsSolving basic routine issuesUnderstanding when to escalate issuesApplying existing solutions to meet customer needsHandling simple conflicts and work with difficult customers by reading customer’s tones, picking up on key wordsPhysical demands: occasional repair shop and training duties requiring lifting up to 50 lbs, bending, stooping, etc; ability to operate turf care machinery for application trainingDesired1-3 years engine or mechanical experience in related Outdoor Power Equipment service support position.2 year Technical Vocational degree in related engine technologies and/or servicing Outdoor Power Equipment experienceContact Center experience#LI-PostLast date to apply:We are continuously accepting applications
