Operations Manager

5 days ago

Concord, Ontario, Canada Penmore Financial Group Full time
Job Description Job Description

At Penmore, our success is determined by our ability to provide an environment for our people to thrive. To help maintain and grow this belief, we're seeking a passionate, dynamic leader with coaching experience to focus on shaping and driving our people strategy and cultivating a positive culture and team environment. A leader confident in partnering with the Founding Partners and Senior Management to collaboratively oversee our daily people/Talent, HR, business operations and activities.

An ideal candidate must possess exceptional communication skills and innate coaching capabilities to effectively assess individual and business needs, develop strategies, and drive measurable results. Experience in areas like strategic thinking, change management, and emotional intelligence is highly valued, along with a sharp business mind and proven success managing multiple departments toward sales productivity and operational efficiency.

Essential Job Functions

Operations:

1. Lead the day-to-day business operations, HR and finances effectively and efficiently.

2. Manage and maintain all Advisor and Penmore licencing/regulatory requirements, education, certifications, insurance coverage, and membership renewals for the Insurance and Wealth divisions.

3. Collaborate and partner with the finance department for all business operations, payroll, accounts payable, receivable and commission-related processes, approvals, and decisions.

4. Drive and facilitate monthly and annual year-end planning meetings and events.

5. Oversee and monitor the organization's IT, security, and technology needs and budgets, working with an external consultant or service provider.

6. Coordinate and execute the organization's marketing/communication initiatives and budgeting.

7. Collaborate with employees, Partners, and Senior Management in planning to set annual sales goals, accountability measures, and tracking to keep all parties focused and on track.

Human Resources:

1. Conduct annual employee performance and compensation reviews.

2. Oversee training & development initiatives for employees and advisors.

3. Plan and execute the entire hiring/recruiting strategy.

4. Group Benefits Administrator for all employee benefits plans.

5. Main contact for employee relations inquiries or situations.

6. Advocate for work/life balance or ways to improve employee engagement, development, and retention

Leadership and Coaching:

1. Act as a culture ambassador, ensuring the company's core values are reflected in all employee interactions and HR practices.

2. Champion employee engagement by designing and executing internal communication strategies and initiatives that foster team collaboration with Employees, Partners and Senior Management.

3. Facilitate one-on-one check-in sessions with employees, Partners and Senior Management, focusing on communication, decision-making, team building, and conflict resolution.

Education/Experience Requirements

  • Passion for coaching, building strong relationships, establishing trust, and navigating complex scenarios with internal teams and external clients.
  • Education: Completion of college/university or post-secondary programs preferred in Business Administration, Learning & Development and HR, or a related field.
  • Strong understanding of organizational dynamics, leadership, and staff development capabilities, preferably with front-line employees, sales, and management.
  • Possess the ability to connect and engage with diverse audiences.
  • Experience within the insurance or financial industry sales and operations is considered an asset.

Other Skills/Abilities

  • Driven by a genuine desire to help others and improve overall well-being.
  • Excellent communication, active listening, and interpersonal skills.
  • A self-starter, big thinker, and goal-oriented professional.

If you are passionate about supporting and developing others and are committed to positively impacting their lives and careers, we want to hear from you

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the organization's ongoing needs.

Company Description Penmore is in a distinct class of Canadian boutique advisory firms with the expertise to offer fully customized solutions for personal and corporate insurance, group benefits, expatriate benefits, and personalized wealth management – all under one umbrella.

Penmore advisors focus exclusively on their dedicated area of expertise; insurance, wealth management, employee benefits and global benefits. We provide independent, unbiased advice through our ongoing research and unparalleled access to global financial service providers.

Since 1982, Penmore has built powerful partnerships based on service, value and integrity, and forged lasting relationships with over 2,500 clients across Canada and around the world.

We are most proud of building trust and providing financial peace of mind for our clients.Company Description Penmore is in a distinct class of Canadian boutique advisory firms with the expertise to offer fully customized solutions for personal and corporate insurance, group benefits, expatriate benefits, and personalized wealth management – all under one umbrella.\r
\r
Penmore advisors focus exclusively on their dedicated area of expertise; insurance, wealth management, employee benefits and global benefits. We provide independent, unbiased advice through our ongoing research and unparalleled access to global financial service providers.\r
\r
Since 1982, Penmore has built powerful partnerships based on service, value and integrity, and forged lasting relationships with over 2,500 clients across Canada and around the world.\r
\r
We are most proud of building trust and providing financial peace of mind for our clients.

  • Operations Manager

    3 weeks ago

    Concord, Ontario, Canada OtO Inc. Full time

    Operations Manager At OtO, we're passionate about revolutionizing outdoor experiences through smart, sustainable technology. As a fast-growing startup, we're on a mission to make outdoor living easier, more enjoyable, and eco-friendly. If you're excited about working on innovative solutions in a dynamic environment, we'd love to have you on board We're...

  • Operations Manager

    3 weeks ago

    Concord, Ontario, Canada OtO Inc. Full time

    Operations ManagerAt OtO, we're passionate about revolutionizing outdoor experiences through smart, sustainable technology. As a fast-growing startup, we're on a mission to make outdoor living easier, more enjoyable, and eco-friendly. If you're excited about working on innovative solutions in a dynamic environment, we'd love to have you on boardWe're looking...

  • Operations Manager

    2 weeks ago

    Concord, Ontario, Canada OtO Inc. Full time

    Operations ManagerAt OtO, we're passionate about revolutionizing outdoor experiences through smart, sustainable technology. As a fast-growing startup, we're on a mission to make outdoor living easier, more enjoyable, and eco-friendly. If you're excited about working on innovative solutions in a dynamic environment, we'd love to have you on boardWe're looking...

  • Accounting Operations Manager

    4 days ago

    Concord, Ontario, Canada Go2STAFFING Full time

    Job OverviewType: Full-time, Permanent. Manufacturing & Importing.This role involves overseeing the accounting department's operations and ensuring accurate and timely reporting.Manage current finance practices, including the use of QuickBooks software.Establish and maintain corporate banking processes and relationships; manage related requests and all...

  • Operations Excellence Manager

    3 days ago

    Concord, Ontario, Canada OtO Inc. Full time

    At OtO Inc., we're revolutionizing outdoor experiences with smart, sustainable technology. Our mission is to make outdoor living easier, more enjoyable, and eco-friendly.Your ImpactIn this role, you'll drive operational excellence across our e-commerce business, balancing data-driven analysis with hands-on problem solving to support seamless fulfillment and...

  • Operational Specialist

    1 week ago

    Concord, Ontario, Canada Modern Technical Staffing Inc. Full time

    Operations SpecialistOur client, a global leader in fluid handling systems, is actively looking for an Operations Specialist to join their team on a permanent basis. The Operations Specialist will assist with purchasing, logistics, inventory management and planning.Responsibilities:Assist with Purchasing and ExpeditingMonthly Inventory Management...

  • Operational Specialist

    5 days ago

    Concord, Ontario, Canada Modern Technical Staffing Inc. Full time

    Operations SpecialistOur client, a global leader in fluid handling systems, is actively looking for an Operations Specialist to join their team on a permanent basis. The Operations Specialist will assist with purchasing, logistics, inventory management and planning.Responsibilities:Assist with Purchasing and ExpeditingMonthly Inventory Management...

  • Business Operations Specialist

    3 days ago

    Concord, Ontario, Canada OtO Inc. Full time

    At OtO, we're passionate about revolutionizing outdoor experiences through smart, sustainable technology. As a fast-growing startup, we're on a mission to make outdoor living easier, more enjoyable, and eco-friendly. If you're excited about working on innovative solutions in a dynamic environment, we'd love to have you on boardYour Impact In this role, you...

  • Housing Business Operations Lead

    4 weeks ago

    Concord, Ontario, Canada OtO Inc. Full time

    At OtO, we're passionate about revolutionizing outdoor experiences through smart, sustainable technology. As a fast-growing startup, we're on a mission to make outdoor living easier, more enjoyable, and eco-friendly. Daily Operations Management & Reporting Monitor our fulfillment Operations, reviewing daily ship volumes and analyzing carrier performance. ...

  • Housing Business Operations Lead

    2 weeks ago

    Concord, Ontario, Canada OtO Inc. Full time

    At OtO, we're passionate about revolutionizing outdoor experiences through smart, sustainable technology. As a fast-growing startup, we're on a mission to make outdoor living easier, more enjoyable, and eco-friendly. Daily Operations Management & Reporting Monitor our fulfillment Operations, reviewing daily ship volumes and analyzing carrier performance. ...

  • Production Manager

    4 weeks ago

    Concord, Ontario, Canada The Mullings Group Full time

    The Mullings Group Search Canada is in search of a Production Manager for Marketing Impact Ltd. We are seeking a skilled and motivated Production Manager to oversee and coordinate the activities of a high-volume production team engaged in the development of custom displays and POP merchandising. Reporting to the Director of Operations, the Production...

  • Production Manager

    2 weeks ago

    Concord, Ontario, Canada The Mullings Group Full time

    The Mullings Group Search Canada is in search of a Production Manager for Marketing Impact Ltd. We are seeking a skilled and motivated Production Manager to oversee and coordinate the activities of a high-volume production team engaged in the development of custom displays and POP merchandising. Reporting to the Director of Operations, the Production...

  • Production Manager

    2 weeks ago

    Concord, Ontario, Canada The Mullings Group Full time

    The Mullings Group Search Canada is in search of a Production Manager for Marketing Impact Ltd. We are seeking a skilled and motivated Production Manager to oversee and coordinate the activities of a high-volume production team engaged in the development of custom displays and POP merchandising.Reporting to the Director of Operations, the Production Manager...

  • Production Manager

    4 weeks ago

    Concord, Ontario, Canada The Mullings Group Full time

    The Mullings Group Search Canada is in search of a Production Manager for Marketing Impact Ltd. We are seeking a skilled and motivated Production Manager to oversee and coordinate the activities of a high-volume production team engaged in the development of custom displays and POP merchandising. Reporting to the Director of Operations, the Production...

  • Financial Management Specialist

    4 days ago

    Concord, Ontario, Canada Go2STAFFING Full time

    Job DescriptionThis role is ideal for a finance professional who thrives in a fast-paced environment and has a strong background in financial management, reporting, and process optimization.Drive process improvements and streamline operations within the accounting department.Oversee accurate and timely accounting and operational reporting.Prepare and analyze...

  • Maintenance Fleet Manager

    5 days ago

    Concord, Ontario, Canada Around The Clock Staffing Solutions Inc Full time

    Job Description Job Description Currently recruiting for a Fleet Maintenance Manager for a leading edge company located in the Concord area. This is a great company that has a lot to offer, is growing, and has amazing benefits and perks.Responsibilities:Managing the maintenance team, which includes hiring, performance reviews, training/development, and...

  • Sales Account Manager

    4 weeks ago

    Concord, Ontario, Canada Toromont Cat Full time

    The Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and B2Gold by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations. As a Mining Key Account Manager, YOU will experience: Working for the best in class equipment dealer and with premium brands...

  • Sales Account Manager

    2 weeks ago

    Concord, Ontario, Canada Toromont Cat Full time

    The Mining Key Account Manager will maintain and enhance the business partnership between Toromont CAT and B2Gold by providing complete customer service solutions to local mining sites, to help reduce total cost of mining operations. As a Mining Key Account Manager, YOU will experience: Working for the best in class equipment dealer and with premium brands...

  • Project Manager, Asset Management

    4 days ago

    Concord, Ontario, Canada GEI Consultants Full time

    Job Description Job Description Description Your role at GEI.    This role will involve leading and delivering a number of asset management projects, in coordination with the larger asset management team. It will provide an opportunity to be exposed to and to learn asset management best practices from our industry-leading team of asset management...

  • Front Desk Manager

    21 hours ago

    Concord, Ontario, Canada CDC Contracting Full time

    About the Role:">The Receptionist will be the first point of contact for visitors and callers, providing exceptional customer service and ensuring the smooth operation of the front desk. Key responsibilities include answering and screening calls, signing in visitors, and providing general administrative support to the team.">Responsibilities:">">Provide...