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Manager, Inside Sales
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Come join Wainbee We are 100% employee-owned, which is reflected in how we value our people and how we support them.Here's what you can expect when you join our team:We value our employees and believe in recognizing their contributions. As an Inside Sales Manager you can expect a yearly bonus, stock purchase, employer-paid benefits, and a pension plan that includes an employer contribution as part of your compensation package. We also provide continuous training to provide the necessary tools for success. Position Title: Inside Sales Manager, CentralTerms of employment: Full time Permanent positionSchedule: Monday to Friday, 8:30am to 5:00pm / 37.5 hoursLocation: 5789 Coopers Ave, Mississauga, ON Responsibilities: Developing and implementing inside sales strategies.Lead the training and development of team members to ensure they possess the skills and knowledge needed to deliver an exceptional customer experience and drive sales growth.Manage the day-to-day operations of the inside sales team to drive results and maintain high service standards.Developing inside sales SOPsMonitoring and measuring customer satisfaction.Collaboration with Marketing, Outside Sales, and Product Development to align strategies to improve the customer experience and drive sales growth.Staying up to date with customer experience & sales strategy trends.Conducting market research to identify customer needs and adjust the inside sales strategy accordingly.To be considered for this position, candidates must meet the following requirements:Post-secondary education in Engineering, Industrial Technology, or related field, or equivalent combination of education and relevant management experience.5 years of experience in Inside Sales Management experienceStrong background or working knowledge in pneumatics, electrical engineering, and hydraulicsExperience in managing a team and developing and implementing customer experience strategies.Ability to lead and motivate a team to achieve goals and objectives.Knowledge of customer relationship management (CRM) software, customer survey tools, and other relevant technologies.Ability to work collaboratively with other departments and stakeholders to achieve common goals.Adaptability to changing customer needs, industry trends, and company priorities.Ability to analyze customer feedback and data to identify areas for improvement and make data-driven decisions.If this describes you, we encourage you to APPLY NOW Please email, or call ; ext.2270We look forward to meeting you
