Cloud Analyst Intern
3 days ago
Putting people first, every day
BDO is a firm built on a foundation of positive relationships with our people and clients. We offer an award-winning environment that fosters a people-first culture with a high priority on personal and professional growth.
Your OpportunityBDO Digital is looking for a Co-op or Intern, Cloud Analyst to join the BDO Cloud Operations team from May to August 2025 with the following responsibilities:
- Leverage your ability to contribute to a fast-paced Cloud sales cycle, focused on acquiring, onboarding, and supporting our expanding customer base
- Providing pre-sales pricing and subscription support to BDO employees and customers on Microsoft CSP and Cloud based Solutions, providing excellent customer service
- Participate in inbound sales activities
- Develop key knowledge of MS licensing programs
- Provide training and support to internal and external customers on Office 365, Dynamics 365, Azure, and BDO Cloud offerings, including issues with configurations and implementations
- Act as a contact person for new or existing clients and for the sales lifecycle, including preparing proposals, change orders, and onboarding of new clients
- Processing and tracking orders, client invoicing, and reconciliations while working closely with other billing team members to ensure accuracy
- Development of sales propensity models, forecasting sales reports, and opportunity tracking
- Develop tools, processes, and research information necessary to evolve cloud operations
- Help drive programs that complement and extend the effectiveness of primary sales activities
- Prepare documents and report implementation status to engagement manager including monthly reporting on key winnings, losses, issues, barriers to success, and activities executed
- Additional administrative support and participation in special projects as required
- Demonstrate BDO's core values: Integrity, Respect & Collaboration
- Understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
- Identify, recommend, & focus on effective service delivery to your clients
- Participate in an inclusive & engaging work environment that develops, retains & attracts talent
- Participate in the adoption of digital tools and strategies to drive an innovative workplace
- Grow your expertise through learning & professional development
- Working towards an undergraduate degree in Computer Science, Engineering, Math, IT Management, or Business related program with a focus on Technology
- Passionate about cloud technology with a willingness to learn new technologies
- Practical knowledge of effective telephone techniques and customer care
- Excellent written and verbal communication skills
- Strong problem solving skills and attention to detail
- Enjoy improving and taking ownership of processes
- Able to prioritize with flexibility to manage multiple tasks and workload
- Considered an asset:
- Experience in business operations, customer service and/or sales
- Experience with Microsoft or Cloud platforms
- Experience with Finance and Line of Business systems
- Understanding of IT and software business landscape
- Proficient in MS Office Applications, such as Excel
Our people-first approach has earned us a spot among Canada's Top 100 Employers for 2024. We provide an environment where you can be successful by:
- Engaging with how we change and evolve, contributing to the success and growth of BDO in Canada
- Becoming a better professional with extensive opportunities for learning and development
- Supporting your personal goals outside of work and impacting your community
Giving back adds up: BDO is involved in our communities by supporting local charity initiatives.
Total rewards that matter: We offer competitive cash compensation, flexible benefits, and a leading personal time off policy.
Everyone counts: We are committed to respect, inclusion, and diversity, recognizing the valuable differences among us.
Flexibility: All BDO personnel are expected to work in the office, at client sites, and virtually unless accommodations or alternative work arrangements are in place.
Code of Conduct:Our Code of Conduct includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.
Ready to make your mark at BDO?Click "Apply now" to send your up-to-date resume to one of our Talent Acquisition Specialists.
Explore other opportunities at BDO: Check out our careers page.
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