Packing Assistant Manager

4 weeks ago


Toronto, Canada Fresh City Farms Inc Full time

Job title: Packing Assistant Manager

Location: 19 Waterman Ave

Reports to: Senior Manager, Packing

Department: Packing Operations


What’s in it for you

  • Food Discounts across Mama Earth
  • Comprehensive benefits health and dental benefits package with EAP
  • On-site parking
  • Safety Shoes Reimbursement
  • You’ll be putting more food dollars into local farms so they can continue to grow the most nutritious and delicious produce while preserving farmland and biodiversity in Ontario.
  • You’ll be supporting the creation of a local food system, built on principles of sustainability and biodiversity, and demonstrating that this can be both financially sustainable for farmers and affordable for consumers
  • You’ll be joining a team of talented, fun people who take pride in supporting the Local Food System

Essential Duties and Responsibilities:

  • Online Packing Operations
  • Responsible and accountable for all aspects of the packing team
  • Develop, coordinate and enforce systems, policies, procedures and productivity standards
  • Work with Senior Manager to develop, monitor, and implement effective solutions for improvement
  • Develop guidelines and processes that ensure impeccable quality, efficiency, reduce waste and promote continuous improvement
  • Innovate and seek out opportunities to improve and create scalable efficient packing and training solutions
  • Ensure process improvements always consider the optimization of packing efficiency as well as packer experience and customer experience
  • People Management
  • Lead, coach, train and motivate packing team, leads and other managers
  • Accomplish results by regularly communicating job expectations, monitoring and appraising performance
  • Comply with Health & Safety procedures
  • Schedule staff and verify attendance and payroll records
  • Ensure company policies are consistently adhered to and upheld by all employees
  • Improve department communication and morale, identify and resolve any gaps
  • Ensure all new department associates receive proper training and supervision
  • Communications
  • Primary contact for Customer Service and Logistics in all packing related matters
  • Primary contact with Business Process team related to packing order and packing line set up
  • Accomplish results by regularly communicating job expectations, monitoring and appraising performance
  • Communicates with peers and management with regards to any issues affecting the department

What you will bring to the table:

  • Experience leading a team
  • Outstanding leadership, reliability and organization skills
  • Customer service mindset
  • Computer competency in Excel, GoogleTools and scheduling software
  • Ability to clearly communicate, expressing requirements and expectations to wide range of individuals
  • Cooperative and communicative attitude across company teams
  • Ability to set priorities, adjust and respond professionally to changing priorities and issues
  • Skilled to lead and motivate team members in making consistent progress
  • Proven ability to solve problems creatively, resourceful
  • Outstanding leadership, reliability and organization skills
  • Strong attention to detail, critical thinking and analytical skills
  • Ability to coach and develop team members, provide positive and constructive feedback in a regular and timely manner
  • Experience in the food retail and grocery sector

Physical Requirements

  • Standing, walking, reaching, bending, twisting and ability to carry/lift 50 lb
  • Ability to use pump truck

Things you should know

  • Maintain a flexible schedule during holiday seasons and weekends
  • This position will work both weekend days.



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