Packing Assistant Manager
4 weeks ago
Job title: Packing Assistant Manager
Location: 19 Waterman Ave
Reports to: Senior Manager, Packing
Department: Packing Operations
What’s in it for you
- Food Discounts across Mama Earth
- Comprehensive benefits health and dental benefits package with EAP
- On-site parking
- Safety Shoes Reimbursement
- You’ll be putting more food dollars into local farms so they can continue to grow the most nutritious and delicious produce while preserving farmland and biodiversity in Ontario.
- You’ll be supporting the creation of a local food system, built on principles of sustainability and biodiversity, and demonstrating that this can be both financially sustainable for farmers and affordable for consumers
- You’ll be joining a team of talented, fun people who take pride in supporting the Local Food System
Essential Duties and Responsibilities:
- Online Packing Operations
- Responsible and accountable for all aspects of the packing team
- Develop, coordinate and enforce systems, policies, procedures and productivity standards
- Work with Senior Manager to develop, monitor, and implement effective solutions for improvement
- Develop guidelines and processes that ensure impeccable quality, efficiency, reduce waste and promote continuous improvement
- Innovate and seek out opportunities to improve and create scalable efficient packing and training solutions
- Ensure process improvements always consider the optimization of packing efficiency as well as packer experience and customer experience
- People Management
- Lead, coach, train and motivate packing team, leads and other managers
- Accomplish results by regularly communicating job expectations, monitoring and appraising performance
- Comply with Health & Safety procedures
- Schedule staff and verify attendance and payroll records
- Ensure company policies are consistently adhered to and upheld by all employees
- Improve department communication and morale, identify and resolve any gaps
- Ensure all new department associates receive proper training and supervision
- Communications
- Primary contact for Customer Service and Logistics in all packing related matters
- Primary contact with Business Process team related to packing order and packing line set up
- Accomplish results by regularly communicating job expectations, monitoring and appraising performance
- Communicates with peers and management with regards to any issues affecting the department
What you will bring to the table:
- Experience leading a team
- Outstanding leadership, reliability and organization skills
- Customer service mindset
- Computer competency in Excel, GoogleTools and scheduling software
- Ability to clearly communicate, expressing requirements and expectations to wide range of individuals
- Cooperative and communicative attitude across company teams
- Ability to set priorities, adjust and respond professionally to changing priorities and issues
- Skilled to lead and motivate team members in making consistent progress
- Proven ability to solve problems creatively, resourceful
- Outstanding leadership, reliability and organization skills
- Strong attention to detail, critical thinking and analytical skills
- Ability to coach and develop team members, provide positive and constructive feedback in a regular and timely manner
- Experience in the food retail and grocery sector
Physical Requirements
- Standing, walking, reaching, bending, twisting and ability to carry/lift 50 lb
- Ability to use pump truck
Things you should know
- Maintain a flexible schedule during holiday seasons and weekends
- This position will work both weekend days.
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