Diet Clerk

3 days ago


Vancouver, Canada PHSA Full time $24

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Under the close supervision of the Dietary Technician/Supervisor, the Diet Clerk receives patient orders using a pre-populated menu and submits the order for preparation, ensuring that patients have a positive experience. The role performs a variety of clerical duties related to the maintenance of patient dietary records and related tallying, copying and printing.

What you’ll do
  • Processes patient food and beverage orders:
  • Answering incoming calls and verifying caller with patient record information.
  • Placing patient order in food and beverage ordering system(s) by selecting prepopulated menu item(s) as per the patient’s dietary eligibility.
  • Providing alternative menu item(s) based on eligibility.
  • Escalating complex or non-routine dietary orders to the Dietary Technician/Supervisor.
  • Submitting order ticket to CBORD or Room Service Choice computer program.
  • Updates dietary records daily as required by patient transfers and dietary orders. Prints and distributes menus based on the needs of each patient unit.
  • Answers telephones; transfers calls, takes messages or answers routine enquiries. Communicates with food service production department on patient needs and service requirements.
  • Maintains filing system for correspondence and departmental records.
  • Maintains statistical records such as patient meals prepared and prepares and prints summary totals for food preparation as required.
  • Performs other related duties as assigned.
What you bringQualifications
  • Grade 12 or an equivalent combination of education, training, and experience.
  • Certificate in Food Safe Level 1.
  • Ability to keyboard at 45 w.p.m.
  • Ability to communicate effectively both verbally and in writing.
  • Ability to deal with others effectively.
  • Physical ability to carry out the duties of the position.
  • Ability to organize work.
  • Ability to operate related equipment.
Skills & Knowledge
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada.
  • Knowledge of social, economic, political, and historical realities of settler colonialism on Indigenous Peoples.
What we bring
  • Join one of BC’s largest employers with province-wide programs, services, and operations – offering vast opportunities for growth, development, and recognition programs.
  • Access to professional development opportunities through our in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs.
  • Annual statutory holidays (13) with generous vacation entitlement.
  • PHSA is a remote work friendly employer, welcoming flexible work options.
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts.
What we do

The Provincial Health Services Authority (PHSA) plans, manages, and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province.



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