Food Service Supervisor

3 days ago


Grande Prairie, Canada Tim Hortons | Dorscheid Group Ltd. Full time $18 - $19

As a Supervisor at Tim Hortons, your top priority is guest satisfaction

Shift Supervisors are a critical part of our restaurant leadership team. Shift Supervisors work with restaurant management to provide the direction and training required on every shift to exceed our customer's expectations. As a Shift Supervisor you will be responsible for assisting the execution of daily operations activities

Overview of Responsibilities:

You will oversee and manage a multi-million-dollar operation, provide great customer service and provide leadership in a team-oriented atmosphere.

You must be available to work all shifts - Opens, Mid day and Closing Shifts. Minimum 32 hours per week.

General Responsibilities:
  • Train, monitor and reinforce food safety procedures to team members.
  • Act as Cash Manager as needed, including setting up cash register(s) at open and verifying cash at close.
  • Perform walk-throughs to ensure restaurant is ready to open/close and/or rush-ready.
  • Work with the Restaurant Management team to train, develop, and communicate with team members in a way that maximizes retention.
  • Supervise, coordinate and delegate the execution of operations tasks and ensure compliance with all Company policies.
  • Work with the Restaurant Management team to ensure quality, production and service standards are met and to create a safe, efficient and professional environment for customers and other employees.
  • Assist the Restaurant Management team in maintaining proper coverage via team member schedules to ensure that the restaurant attains/exceeds all customer service standards.
  • Partner with other Restaurant Management to identify specific opportunities for optimizing efficiencies and maximizing the profitability of the restaurant.
  • Follow up and ensure resolution of guest-related issues as needed.
Why work for us?
  • Amazing team
  • Great pay
  • Flexible schedules
  • Competitive wages
  • Comprehensive training
  • Incentive and recognition programs
  • Team Tim Horton’s Scholarship Program
  • Community involvement
  • Health and Dental benefits offered to Qualifying employees
  • Amazing growth opportunities
  • And more...
Requirements
  • Tim Hortons experience an asset
  • Must be able to lift 25 lbs
  • Previous supervisory experience in Quick Service
  • Friendly and outgoing
  • Flexible schedule

Job applicants responding to this posting may be applying to a Tim Hortons restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee.



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