Director Office of the Chief Operating Office

1 week ago

Hamilton, Canada Workplace Safety and Insurance Board (WSIB) Full time
About The Workplace Safety And Insurance Board (WSIB)

We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca .

At The WSIB, You’ll Have The Opportunity To:

  • explore many career paths and follow your passion
  • continuously learn and grow professionally
  • be recognized for the great work you do
  • participate in programs that support your health and wellbeing

You’ll also receive a competitive salary, along with a comprehensive benefit package and defined benefit pension plan.

We are establishing our new head office in London and looking to grow our team Candidates located in this region will be given preference.

Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals.

This job may require travel to Toronto or in other locations across Ontario for in office days, training, or events. In office days are typically held monthly. Travel reimbursement will be provided in accordance with WSIB policies.

Salary Grade: N11 From: $137,775.00

Job Summary:

Direct and support the overall planning, development, delivery and evaluation of programs, products and services of the COO and the Operations Cluster by coordinating key activities within the strategic management process to aid in achieving the Enterprise and Operations strategy. Facilitate the COO’s engagement with the Operations leadership team, business partners, Board of Directors, the President & CEO and external stakeholders. Develop and execute effective plan(s) on behalf of and in collaboration with the Operations leadership team(s) to meet organizational and cross-cluster priorities and deliverables (e.g., multi-year business planning, business continuity planning, etc.).

Provide expert advice, consultation and strategic direction on a broad range of initiatives to the COO related to the Operations Cluster and organization.

Develop and maintain communication linkages and relationships internally and externally as required.

Major Responsibilities:

  • Plan, direct and control the day-to-day operation and administration of the branch through a team(s) responsible for the delivery of programs, products and services. This includes:
  • Leading and developing employee team(s) within legislative and policy requirements; ensuring employees are provided appropriate performance objectives and development programs
  • Providing guidance and ongoing coaching and feedback to direct reports
  • Managing financial and physical resources including developing and forecasting annual operating and capital budgets; monitoring and reporting on variances based on projections; and evaluating overall program expenditures.
  • Plan and develop short and long term branch strategic business plans to support WSIB and divisional strategic goals and objectives and respond to changing business initiatives or organizational strategies. As a member of the leadership team, collaborate with peers, Vice Presidents and COO to identify, recommend and develop divisional strategy, goals and objectives in support of enterprise strategies, goals and objectives.
  • Monitor the established Enterprise and Operations strategy to highlight risks, issues and opportunities in achieving desired outcomes.
  • Create applicable governance processes to manage the Enterprise and Operations Strategy targets and measures.
  • Establish and maintain effective tracking processes to understand progress towards Cluster targets and outcomes and drive improved results (includes data governance, reporting out on financial and non-financial outcomes, etc.).
  • Active management of a portfolio of corporate and operations projects and initiatives to ensure effective prioritization, integration, and implementation.
  • Act as technical resource, providing strategic direction, advice and guidance to senior management across the organization, as applicable. Participate as a team member and management member at various management committees/meetings to discuss, identify, recommend changes that will improve services, provide input and expertise on issues of mutual concern, and exchange information.
  • Build effective relationships with internal (Operations and non-Operations leadership) and external stakeholders (vendors, committees, Ministry, etc.) to generate alignment on ongoing and changing needs and drive collaboration with stakeholder(s) to achieve desired outcomes.
  • Effective analysis of trends to understand results and drive improved results
  • Act as an advisor/ team member on internal Cluster committees including but not limited to: Team One-Operations, Operations Executive Committee, Operations Leadership Committee.
  • Act as an advisor/team member on external Committees including but not limited to: Orange IMT, Resourcing Committee, Enterprise Program Management Forum
  • Act as an advisor/team member on applicable project/divisional committees as required.
  • Lead, facilitate and support the development of strategies and tactics, communications materials, and applicable processes for the COO in relation to their engagement with internal and external stakeholders (e.g., front-line staff, leadership team, Board of Directors, etc.) to convey results, outcomes and responses to risk(s), issues(s) and drive improved engagement and understanding of the Cluster.
  • Develop effective communication materials to support the COO’s mandate in providing periodic updates to the Board of Directors and its sub-committees.
  • Develop effective communication materials for COO to convey appropriate messaging to internal and external stakeholders (corporate town halls, cluster road-shows, etc.).
  • Establish in collaboration with Operations senior leadership team, a Custer-wide engagement plan to drive improved employee experience and a culture of belonging
  • Craft and provide support to corporate communication products/ processes.
  • Develop and execute effective plans to meet organizational and cross-cluster priorities in collaboration with Operations senior leadership team. Lead the Operations Cluster in the annual business planning process (inclusive of business continuity, quarterly forecasting, resourcing, etc.).
  • Initiate and develop appropriate tools, methodologies to support the planning and monitoring of deliverables.
  • Work effectively with business areas and senior leadership to develop integrated plans and foster cross cluster collaboration.
  • Perform other related duties and responsibilities as assigned or required.

Job Requirements:

  • Education requirements:

Minimum Level Required

  • University Degree

Preferred Level

  • University degree
  • Project management experience
  • Program management experience
  • Budget management experience
  • Strategy development and execution
  • Change management experience
  • Experience:

Minimum Level Required

  • 10 Years management experience or relevant working experience.

Our commitment to equity, diversity and inclusion

We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated.

The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs.

Disclosing conflicts of interest

As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at talentacquisitioncentre@wsib.on.ca .

Privacy information

We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at privacy_office@wsib.on.ca . The Privacy Office cannot provide information about the status of your application.

As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired.

To apply for this position, please submit your application by the closing date.

  • Chief Operating Officer

    6 months ago

    Hamilton, Canada Canadian Critical Incident Stress Foundation Full time

    Position Type: Full time - 12-month contract Security Clearance: Vulnerable Sector Police Check Required upon Offer Desired Education: Diploma or Degree Desired Experience: 5+ years **Salary**: $65 000 to $85 000 per year based upon experience **Chief Operating Officer** **Position Summary** The COO will embody the CCISF's values, inspiring others to...

  • Food Operations Director

    3 weeks ago

    Hamilton, Ontario, Canada Chief Development Inc Full time

    We are seeking an experienced Food Operations Director to lead our food service team at Chief Development Inc.About the OpportunityThis leadership role involves overseeing daily food operations, ensuring high standards of quality and efficiency. As Food Operations Director, you will be responsible for:Developing effective work schedules to meet business...

  • Chief Financial Officer

    6 months ago

    Hamilton, Canada The Pod Group Full time

    **OVERVIEW** One of the longest-standing non-profits in the region, offering support for people experiencing poverty, homelessness, and barriers in the community. Our client provides programs and services to meet diverse needs in Hamilton, Halton and Brantford, and believe in creating a community where every member is empowered through inclusivity and...

  • Medical Office Receptionist

    4 months ago

    Hamilton, Canada Gage Medical Office Full time

    Receptionist duties; answering the phone, booking appointments, documentation, scanning, faxing, and working with EMR. Preparing rooms for exam for patients. EMR experience and previous experience with family doctor office in Hamilton is required. Experience with CHS EMR (EMR advantages) is an asset. Bilingual is an asset. Work Remotely - No **Job...

  • Chief Financial Officer

    6 months ago

    Hamilton, Canada The Pod Group Full time

    **OVERVIEW** One of the longest-standing non-profits in the region, offering support for people experiencing poverty, homelessness, and barriers in the community. Our client provides programs and services to meet diverse needs in Hamilton, Halton and Brantford, and believe in creating a community where every member is empowered through inclusivity and...

  • Chief Academic Officer

    5 days ago

    Hamilton, Ontario, Canada Independent Schools of New Zealand Full time

    Seeking a visionary leader to spearhead Independent Schools of New Zealand Hamilton as the Chief Academic Officer. Reporting directly to the Board of Trustees, this key position demands strategic thinking and exceptional leadership skills.We are looking for an accomplished professional with substantial experience in education management and a strong...

  • Chief Operations Officer

    2 weeks ago

    Hamilton, Ontario, Canada Villa Italia Retirement Residence Full time

    About Villa ItaliaVilla Italia Retirement Residence is a leader in the senior living sector, offering seniors' residence to 123 residents with full service at an affordable price. Our Mediterranean-inspired living experience on Hamilton's West Mountain provides a unique setting for our residents to thrive.We believe everyone should have the opportunity to...

  • Chief Financial Officer

    2 months ago

    Hamilton, Canada OmniaBio Full time

    **Role Summary**: The Chief Financial Officer is a crucial role in driving OmniaBio’s financial strategy, growth, and operational efficiency. The CFO is responsible for overseeing all aspects of the finance function, including financial transactions, planning & analysis, risk management & compliance, capital management, and reporting. As a member of the...

  • Chief Financial Officer

    1 month ago

    Hamilton, Canada OmniaBio Full time

    Role Summary: The Chief Financial Officer is a crucial role in driving OmniaBio's financial strategy, growth, and operational efficiency. The CFO is responsible for overseeing all aspects of the finance function, including financial transactions, planning & analysis, risk management & compliance, capital management, and reporting. As a member of the...

  • Chief Financial Officer

    2 weeks ago

    Hamilton, Canada OmniaBio Full time

    Role Summary: The Chief Financial Officer is a crucial role in driving OmniaBio's financial strategy, growth, and operational efficiency. The CFO is responsible for overseeing all aspects of the finance function, including financial transactions, planning & analysis, risk management & compliance, capital management, and reporting. As a member of the...

  • Chief Research Officer

    2 weeks ago

    Hamilton, Ontario, Canada Perrett Laver Full time

    McMaster University, a leading institution in Canada, is seeking an exceptional individual to fill the role of Chief Research Officer. As a key member of the executive team, this position plays a pivotal part in driving innovation and advancing human and societal health and well-being.The successful candidate will oversee McMaster's research portfolio,...

  • CFO - Chief Financial Officer

    1 month ago

    Hamilton, Canada OmniaBio Full time

    Role Summary:The Chief Financial Officer is a crucial role in driving OmniaBio’s financial strategy, growth, and operational efficiency. The CFO is responsible for overseeing all aspects of the finance function, including financial transactions, planning & analysis, risk management & compliance, capital management, and reporting. As a member of the...

  • Chief Financial Officer

    1 month ago

    Hamilton, Canada OmniaBio Full time

    Role Summary:The Chief Financial Officer is a crucial role in driving OmniaBio’s financial strategy, growth, and operational efficiency. The CFO is responsible for overseeing all aspects of the finance function, including financial transactions, planning & analysis, risk management & compliance, capital management, and reporting. As a member of the...

  • Chief Information Officer

    1 month ago

    Hamilton, Ontario, Canada Gilder Search Group Full time

    Job DescriptionGilder Search Group is seeking a visionary Chief Information Officer to lead our technology transformation. As a senior IT leader, you will develop and execute our technology strategy, driving innovation and improvements across our operations.Key Responsibilities:Develop and implement a comprehensive IT strategy, aligned with our business...

  • President and Chief Executive Officer

    7 months ago

    Hamilton, Canada Hamilton Health Sciences Full time

    President and Chief Executive Officer Hamilton Health Sciences Hamilton Health Sciences (HHS) stands as a prominent Canadian academic research hospital with a workforce of over 15,000 dedicated individuals. This robust team includes staff, physicians, researchers, learners, and volunteers, all united in their mission to proudly serve the diverse...

  • Director

    2 weeks ago

    Hamilton, Canada Good Shepherd Centres Full time

    **Hours of work**: A flexible work schedule of 37.5 hours per week. **Who We Are** Good Shepherd is preparing to launch** a new, innovative shelter** that will provide emergency accommodation to individuals and domestic partnerships currently living in encampments**: - **we are seeking a** Director.** This housing-focused shelter program, will offer...

  • Executive Assistant to The Chief Executive Officer

    6 months ago

    Hamilton, Canada Good Shepherd Centres Full time

    **HOURS: Full time, Monday to Friday, 40 hours per week - some overtime will be required to support evening Board meetings and/or other activities.** **Who We Are** The work of Good Shepherd is based on a fundamental belief in providing hope and restoring dignity to the most vulnerable members of our community. Our services include emergency food,...

  • Chief Operating Officer for Manufacturing Excellence

    4 weeks ago

    Hamilton, Ontario, Canada Pivotal Integrated HR Solutions Full time

    Pivotal Integrated HR Solutions Director of Operations Job Summary:We are seeking a seasoned manufacturing professional to lead our operations team and drive continuous improvement.Oversee production management to enhance efficiency, productivity, and quality standards.Maintain effective scheduling and staffing levels to minimize downtime and optimize...

  • Mayor's Office

    2 weeks ago

    Hamilton, Canada Hamilton Insurance Group, Ltd. Full time

    p>Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody...

  • Chief Business Officer

    6 months ago

    Hamilton, Canada AtomVie Global Radiopharma Inc. Full time

    AtomVie Global Radiopharma Inc. is a global leading GMP manufacturer and distributer of clinical and commercial radiopharmaceuticals. We work with our partners to transform patients’ lives by advancing high quality drugs for the treatment and diagnosis of diseases. We are a community that challenges ourselves professionally, takes pride in what we can...