Application Technician

6 days ago

Toronto, Canada City of Toronto Full time

Major Responsibilities:

Reporting to the Deputy Secretary Treasurer Committee of Adjustment, the Application Technician will case-manage applications for Consent and Minor Variance through the entire Committee of Adjustment Process.

  • Receives and examines applications for minor variance and consents, including architectural plans, for completeness and accuracy. Identifies problematic files. Consults with officials as necessary.
  • Assists applicants through the application process and answers questions on Committee scheduling and procedures; provides general explanation of By-laws and/or refers to appropriate civic officials for interpretation. Determines acceptability of applications for processing.
  • Responds to enquiries and makes recommendation to resolve issues
  • Drafts correspondence such as letters, e-mail, memoranda, briefing notes and statistical reports
  • Uses Geographic Information System (GIS) and maintains Committee database
  • May be required to conduct site inspections, photograph a site and surrounding area as required. Prepares and issues Notices of Hearing by referring to architectural plans, reviewing previous history, pertinent Zoning by-laws, including Site Specific By-laws, the Planning Act and other relevant statutory documentation. Coordinates discussions with the applicant, municipal staff, elected officials and external agencies as required.
  • Liaises with the appropriate civic officials regarding zoning and planning matters. Assists and informs outside agencies, public officials, professionals, and the general public by providing information concerning policies and procedures respecting Committee of Adjustment matters. Provides information regarding zoning by-laws, the Planning Act, and any other applicable by-law and/or Regulations as they pertain to matters before the Committee of Adjustment

Key Qualifications:

  • Post-secondary degree/diploma/certificate from Planning Technician, construction/architectural technology or Urban and Regional Planning related disciplines or any approved equivalent combination of education and experience.
  • Considerable experience in resolving public inquiries and concerns in a development approval environment.
  • Considerable experience reading and interpreting architectural plans and the ability to convey the contents of those plans both verbally and in writing.
  • Experience composing professional letters and technical reports.
  • Experience using a variety of computer software (e.g. MS Office) and other software packages related to the job (e.g. GIS).

You must also have:

  • Well-developed written and verbal communication skills.
  • Excellent customer service skills when dealing with the public, staff, developers, and other City Divisions.
  • Ability to use video conferencing tools designed for small to medium group collaborations, meetings, or large scale web-based public events. Developed problem solving and conflict resolution skills.
  • Ability to prioritize and work accurately and efficiently, working independently and as a part of a team, handling many documents/files simultaneously, while under strict time constraints to meet tight deadlines.
  • Ability to handle assignments demanding critical judgment and analytical thinking.
  • Applied knowledge of relevant sections of the Planning Act, the Official Plan, the Development Review Processes, and the City's Zoning By-Law.
  • Ability to work overtime and evening hours, to attend Committee of Adjustment Hearings, as required.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.

Accommodation

The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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