Application Support

6 months ago

Toronto, Canada Kinectrics Full time

Kinectrics takes pride in being consistently ranked as one of the best places to work in the energy and utility industry, where purpose and people mean as much as innovation and growth. That’s why we choose only the best and brightest to join us. To keep pace with Canada’s expanding energy and utility sector, Kinectrics has grown from a company of 300 to over 1,000 in only the last few years - and we aren’t looking to slow down. Join our diverse, supportive workplace for a rewarding career in the electricity industry.

**The Opportunity**

Position: Application Support Technician

Employment Type: Permanent

Employment Level: Intermediate

Location: 800 Kipling Avenue, Toronto, ON

Department: Application Services (AS)

Reports to: Senior Analyst - Application Services

Hours per week: 37.5

**What We Offer**

At Kinectrics, employees are recognized for their knowledge, experience, and contributions while working in a highly technical and challenging environment. Kinectrics puts you in the driver’s seat of your own career, setting you up alongside industry experts who will help you develop the skills essential to your professional growth in a dynamic, entrepreneurial, and rewarding work culture.
- **Purpose**: The work we do each day helps communities around the world. Find satisfaction in work that really matters, working alongside and as part of the best and brightest in the industry.
- **Growth**:To keep pace with Canada’s expanding energy and utility sector, we are growing more each day, which means more opportunities for you. We encourage our employees to grow alongside our company thanks to a number of significant training and personal development opportunities.
- **Innovation**: Our staff proudly develop innovations that push the industry forward.
- **Diversity**: The company is dedicated to promoting diversity in its workforce, up to and including the senior management level. Our diversity committee ensures we stay up to date on leading trends and best practices, creating a desirable workspace for each and every one of our employees.
- **Competitive Compensation**: We offer a competitive total compensation package unmatched by most industries throughout North America.

**Accountabilities: How You Will Make an Impact**
- Provide services and support in specific business systems specialties such as: TOQ, SADI, and SAP Cloud Systems.
- Monitor the use of existing software in areas of specific expertise.
- Provide technical support for business systems including Concur, SuccessFactors, Ariba and other cloud-based systems.
- Monitor system diagnostic tools such as background job monitor, database monitor and system maintenance routines.
- Perform all duties in a safe manner in compliance with Kinectrics policies and procedures.
- Other duties as required.

**What You Need to Succeed**
- Completion of three year college program in Software Engineering (Technician) or equivalent training and experience.
- 3-6 years of related experience or equivalent advanced education.
- Good written communication skills (technical and non-technical).
- Expertise with Microsoft PowerApps, Visual Studio (VB.NET, C#.NET, ASP.NET), HTML/CSS, JavaScript
- RPA development using Python, PowerAutomate and UiPath
- Database development in Microsoft SQL Server, MySQL
- Knowledge of network (TCP/IP, Http, SMTP, DNS etc.)
- Experience and knowledge deploying environments using Git and Jira tools.
- Understanding and knowledge of ERP systems like SAP ECC
- Knowledge of SAP Concur, SuccessFactors and Ariba an asset.
- Strong problem solving and innovation skills.
- Experience with Kinectrics systems and internal processes an asset.
- Ability to work independently on a day-to-day basis.
- Ability to exercise discretion and judgment in resolving problems.

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