Assistant Team Leader
2 weeks ago
If you are looking to join a team that manages with a highly visible, hands-on approach and provide the leadership and vision to fuel the growth of a successful Canadian business, then we are the right place for you
The Assistant Team Leader provides support to the management team in executing and overseeing the daily retail store operations, ensuring excellent customer service, and maintaining a well-organized and efficient store environment. This role involves assisting in the supervision and training of store associates, handling customer inquiries and complaints, and helping to meet sales targets.
*Why join our team?*
* Stimulating and diverse working environment;
* Company matched pension plan;
* Variety of tasks performed;
* Tailor-made training program and integration process; and
* Opportunity to develop management skills and pursue a career within the company.
*Daily tasks (but not limited to):*
* Assisting the management team in managing store operations and staff.
* Boxing and unboxing daily shipments.
* Stocking daily products on shelves.
* Climbing ladders to reach all areas of the store.
* Providing good customer service and resolving customer issues.
* Ensure store safety and cleanliness standards are maintained.
* Performing cash management, store opening and closing duties as needed.
* Following-up on assigned tasks.
* Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken.
* Participating in the hiring and performance management process.
*What do you need to succeed?*
* Approximately one (1) year of relevant experience in the retail industry.
* At least one (1) year in a supervisory role.
* Flexible availability required (day, evening, weekend).
* Ability to efficiently organize time and manage priorities.
* Excellent communication and interpersonal abilities.
* Demonstrates leadership, organizational and teamwork skills.
* Ability to multitask, prioritize, work in a dynamic, fast paced and high-volume environment.
* Customer service oriented
If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please apply online or apply in person at a store located near you.
We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.
_*WARNING*__: Dollarama will __*never*_ _ask you to send personal information such as your full name, address, date of birth or Social Insurance Number to us via email. Should you receive any job posting or information request asking you to complete a form or send personal information to someone claiming to be a Dollarama employee we encourage you to delete that message without replying. Requests such as the ones referenced here may be an attempt by someone outside of Dollarama to obtain your personal information for the purpose of identity theft._
Job Type: Full-time
Work days:
* Monday to Friday
* Weekends as needed
Experience:
* Retail sales: 1 year (preferred)
* Supervising: 1 year (required)
Work Location: In person
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