Department Manager
4 weeks ago
Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. Whether played in backyards, highly competitive leagues or enjoyed simply by following your favorite team, it is an integral part of our everyday lives. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork — and we would love to see you in our starting line-up.
What you will do
Customer Service:
- Champion and deliver Pro Hockey Life’s Customer Experience Model across the entire Store Team.
- Ensure floor plan is a fully accessible and easily shoppable experience.
- Execute and maintain PHL pricing and promotion strategies.
- Ensure Staff Onboarding is delivered to the company’s expectation.
- Become an Ambassador of Canadian Tire’s Triangle Rewards Program.
- Provide continuous feedback and coaching to Store Teams using Store Force Reporting, Daily Huddles, and formal performance evaluation programs.
Store Operations:
- Flawless execution of PHL’s visual compliance standards, store maintenance and pricing standards (Operational Readiness Review and Dynamic Merchandising Programs).
- Effectively utilizes meet all store operating initiatives and directives according to required timelines.
- Establishes plan and follows up on execution of weekly price changes and department POP as per weekly communication, resulting in 100% system pricing including weekly prices sweeps.
- Establish efficient process to maintain product flow from the warehouse onto the sales floor.
- Complete weekly price sweeps and pricing audits to ensure 100% compliance with PHL audit.
- Follows and ensures compliance of all corporate LP, Cash and Store Audit Compliance, and OH&S policies and procedures.
Training:
- Coach and develop store staff, through setting expectations, communication, coaching, feedback, and ongoing support.
- Follow up to ensure execution of Weekly Plans for the store.
- Create development plans and conduct annual appraisals for Part-Time staff members; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
- Communicate in a clear and concise manner; leading effective Huddles / Meetings / Coaching sessions all while keeping team well informed of pertinent information.
- Ensure PHL staff have understanding of department maintenance standards and general merchandising.
- Provide resolution for all customer concerns.
Leadership:
- Continually motivates team and performance through recognition programs, store contests, customer compliments, and compensation.
- Maintain PHL performance management expectations (feedback/coaching); this includes progressive discipline where necessary.
- Promotes and maintains a positive and motivating work environment.
- Provides mentorship to teams and influences continuous growth.
- Sponsors encourage to support community engagement efforts.
What you bring
- Proven Leader and Mentor.
- Proven ability to build and manage daily store execution plan.
- Organized individual with understanding of compliance management.
- Superior training and coaching skills.
- High energy, enthusiastic individual who is driven to succeed.
- Previous retail management experience an asset.
What you’ll get
- Flexible Scheduling.
- Benefits and Savings Options.
- First Class Training Platforms.
- Employee Resource Groups.
- Jumpstart Charities.
Our Commitment to Diversity, Inclusion and Belonging
We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.
Accommodations
We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.
#J-18808-Ljbffr-
Department Manager
5 months ago
Whitby, Canada Visions Electronics Full timeVisions Electronics is hiring! Why become part of our team? Visions Electronics is a growing, dynamic company that offers ample opportunities for advancement to its employees. We are a corporate culture that cares about our staff, recognizes and rewards superior performance. Due to rapid growth and future expansion plans, Visions Electronics requires...
-
Department Sales Manager
5 months ago
Whitby, Canada Golf Town Operating Limited Partnership Full timeOur grass is greener... It’s no secret that our people love golf. What you may not know is that Golf Town is a place where golf enthusiasts can put their love of the game to use, building and sharing their knowledge of the latest industry trends. We work together in a highly professional environment, spreading passion for the game through our Green Jacket...
-
Department Manager
5 months ago
Whitby, Canada Mountain Equipment Company Full time**MEC is expanding**! **Join us on this new adventure**. **We’re** currently looking for staffers to join our new store opening in Whitby!** MEC is more than a store. We’re a hub for the outdoor community, a leader in sustainability, and a place where you can be yourself. People come to us to try new things and plan new adventures - and as a**...
-
Department Sales Manager
2 months ago
Whitby, Canada Team Town Sports Full time**What You'll Do;** As our Performance Department Sales Manager at Team Town Sports, lead the department, managing the selling team to ensure the delivery of exceptional customer service, achievement of Department KPI and sales and profit goals, reporting to the Assistant Store Manager. - Responsible for creating an environment that delivers an brilliant...
-
Beauty Department Manager
4 weeks ago
Whitby, Canada Atmosphere Ltd. Full timePro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. Whether played in backyards, highly competitive leagues or enjoyed simply by following your favorite team, it is an integral part of our everyday lives. We love sharing our passion for a healthy, active lifestyle...
-
Service Department Lead
2 weeks ago
Whitby, Canada Farm Boy Inc. Full timeJob DescriptionThe Service Department Manager is responsible for ensuring the department meets and exceeds its objectives and goals. They are accountable for the day-to-day management of the department, including ordering, merchandising, labour scheduling, and customer service. The manager must ensure a quality service approach to all employees, customers,...
-
Customer Service Manager
1 week ago
Whitby, Canada Farm Boy Inc. Full timeAt Farm Boy Inc., we are seeking a highly skilled and experienced Customer Service Manager - Department Head to join our team. This is a key leadership role that requires excellent communication and interpersonal skills, as well as the ability to motivate and lead a team.The estimated annual salary for this position is $80,000-$110,000, depending on...
-
Department Manager
4 weeks ago
Whitby, Canada Sportchek Full timeh3>Department Manager, Footwear, Taunton Gardens Build and manage a daily game and sales plan for the department.Create development plans for full-time staff – providing support and coaching to improve any performance gaps.Business savvy – you have a customer-focused mindset and can plan, execute, and drive sales.Culture and brand ambassadors – you...
-
Department Manager, Footwear, Taunton Gardens
4 weeks ago
Whitby, Canada Sportchek Full timeDepartment Manager, Footwear, Taunton Gardens What you’ll do As a Department Sales Manager of Footwear, you have a passion for sports and live an active lifestyle. You know shoes, are keenly interested to learn more, and maybe even a sneaker head! You demonstrate a positive and engaged attitude when dealing with customers and employees and are...
-
Department Manager, Store Operations, Taunton
6 months ago
Whitby, Canada Sport Chek Full time**What you’ll do** - As a Department Sales Manager of Store Operations, you have a passion for sports and live an active lifestyle. - The digital world is your wheelhouse and operational excellence is where you excel. - Providing exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service...
-
Beauty Department Manager
3 weeks ago
Whitby, Canada Canadian Tire Corporation Full timep>Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork...
-
Customer Service Department Lead
1 week ago
Whitby, Canada Farm Boy Inc. Full timeJob OverviewFarm Boy Inc. is a dynamic and fast-paced retail environment where we strive to deliver an exceptional customer experience. As the Customer Service Department Lead, you will be responsible for ensuring that all objectives and goals of the department are met and exceeded.Salary: Estimated $55,000 - $65,000 per year, depending on location and...
-
Beauty Department Head
3 weeks ago
Whitby, Canada Atmosphere Ltd. Full timeAbout the Role:We are looking for a highly motivated and experienced Department Manager to join our team at Atmosphere Ltd. As a key member of our store leadership team, you will be responsible for leading and developing a high-performing team to deliver exceptional customer experiences across our beauty department.Key Responsibilities:Customer Service:...
-
Beauty Department Manager
4 weeks ago
Whitby, Canada Sportchek Full timep>Pro Hockey Life is proud to be the world's largest hockey centric retailer. Hockey, our national passion, is a way of life for so many Canadians. We love sharing our passion for a healthy, active lifestyle and encourage others to bring their best by being leaders in our surrounding communities. At Pro Hockey Life, we spark possibilities through teamwork...
-
Business Leader
2 weeks ago
Whitby, Canada Sportchek Full timeDepartment Manager, Footwear, Taunton GardensKey Responsibilities:Develop and implement a daily sales strategy to drive business growth.Create personalized development plans for full-time staff, providing coaching and support to enhance performance.Utilize business acumen to drive sales, focusing on customer satisfaction and loyalty.Embed a culture of...
-
Beauty Department Director
2 weeks ago
Whitby, Canada Canadian Tire Corporation Full timeAbout This Role We are seeking an experienced leader to manage our Beauty Department, with a strong focus on delivering exceptional customer experiences. As a key member of our team, you will be responsible for executing our brand's purpose, managing promotions and pricing standards, building and overseeing product flow, merchandising plans, and...
-
Administrator - Transcript Department - Durham
3 weeks ago
Whitby, Canada Durham Reporting Full timeWe are looking for capable and motivated new faces looking to build a career at one of Canada’s premier legal transcription firms. Our comprehensive training program ensures our team members are comfortable and prepared for any challenges they encounter - our commitment to professionalism touches every facet of our business. We have created a workplace...
-
Store Manager
6 months ago
Whitby, Canada Healthy Planet Canada Full time**Responsibilities**- Ensure that the store is operating optimally and report to Operations Manager in Head Office should an issue arise- Freezers and coolers- Cleanliness of the departments- HVAC- Plumbing- ADT Security and Security Cameras- Pest Control- - Maintain adequate inventory and stock based on monthly sales- Organize products based on expiry dates...
-
Quality Assurance Manager
2 weeks ago
Whitby, Canada Trans-United Consultants Ltd. Full timeJob SummaryWe are seeking an experienced Quality Assurance Manager to lead the development of our environmental focused quality system. The successful candidate will provide leadership and direction to the Quality Assurance Department and staff, ensuring compliance to all management systems and customer requirements.Key ResponsibilitiesLead the development...
-
Manager of Custodial Services
3 months ago
Whitby, Canada Durham District School Board Full time**Title**: Manager of Custodial Services **Department**: Facilities Services **Reports to**: Senior Manager of Facilities Services Job Purpose Manages and monitors the day-to-day custodial operations for Durham District School Board’s (DDSB) facilities (owned & leased). Ensures supreme levels of cleanliness and quality while ensuring that staff, students,...