Global ccaas delivery lead | transformation

15 hours ago

toronto, ontario, Canada Accenture Full-time
Accenture Song seeks a senior transformation leader to drive CCaa S delivery for large-scale customer contact platforms in North America. You will align technology with business goals, manage complex stakeholder networks, and guide agile delivery across global teams to deliver innovative CCaa S solutions.
You will collaborate with clients and internal teams, shaping strategic roadmaps and ensuring successful implementation, migration, and ongoing optimization of CCaa S offerings.