Genesys Cloud CCaaS Delivery Lead

Lead Genesys Cloud CX delivery for Miratech in a hybrid Toronto role, directing CCaaS architecture, integrations, and technical execution. As Development and Delivery Lead, you will guide contact centre initiatives for a major financial services client. You will coordinate client, partner, and Miratech teams across workstreams. The role covers IVR, routing,...

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a...

We Are:Accenture Song accelerates growth and value for our clients through sustained customer relevance. Our capabilities span ideation to execution: growth, product and experience design; technology and experience platforms; creative, media and marketing strategy; and campaign, content and channel orchestration. With strong client relationships and deep...

Apex Systems is hiring a Senior CCaaS Solution Designer to join the Contact Centre Technology team for a major financial institution in downtown Toronto. The role focuses on end-to-end solution design of large-scale CCaaS platforms, including API integrations, security controls, and regulatory requirements.You will partner with program managers, engineering,...

# Delivery Lead (CCaaS Platform)Apply**Job#: 3056206****Job Description:****Delivery Lead (CCaaS Platform)****Client**: Big 5 Bank**Location:** Hybrid Downtown Toronto, Ontario (2-3 days a week)**Term**: 6 month contract, with a focus on contract to hire.**Hours**: 37.5 hours/week Monday-Friday, 9:00 am - 5:00 pm –The Development & Delivery Lead for a...

We are looking for an experienced Development & Delivery Lead - Cloud Contact Center as a Service (CCaaS) to lead the planning, technical direction, execution and delivery of Genesys Cloud CX contact centre initiatives for a major financial services client.You will oversee the development and integration of CCaaS capabilities, including IVR, contact routing,...

Accenture Song seeks a senior transformation leader to drive CCaa S delivery for large-scale customer contact platforms in North America. You will align technology with business goals, manage complex stakeholder networks, and guide agile delivery across global teams to deliver innovative CCaa S solutions.You will collaborate with clients and internal teams,...

Development & Delivery Lead (CCaaS Platform) Full-time Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay...

We are looking for an experienced Development & Delivery Lead - Cloud Contact Center as a Service (CCaaS) to lead the planning, technical direction, execution and delivery of Genesys Cloud CX contact centre initiatives for a major financial services client. You will oversee the development and integration of CCaaS capabilities, including IVR, contact...