Clerk, Vehicle Check-In II

3 weeks ago

Richmond, Canada OPENLANE Full time

Who We Are:

At OPENLANE we make wholesale easy so our customers can be more successful.

  • We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.

  • We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.

  • And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.

Our Values:

Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.

Relentless Curiosity. We seek to understand and improve our customers' experience.

Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.

Fearless Ownership. We deliver what we promise and learn along the way.


Who we're looking for:

Are you ready to be part of a dynamic team in the automotive industry? OPENLANE, a leader in automotive remarketing, is looking for a Vehicle Check-In Clerk with experience in inventory control and customer service. The ideal candidate will have prior experience working with data entry.

What we Offer:

  • Competitive pay: $17.40-$19.00 per hour

  • Employer-paid medical, dental, and vision benefits

  • Immediately Vested RRSP (Canada) with company match

  • Paid Vacation, Float, and Care Time

  • Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)

  • Long Term Disability

  • Robust Employee Assistance Program through Telus Health

  • Employer paid Leap into Service Day to volunteer in your community

  • Tuition Reimbursement for eligible programs

  • Stock Options at a discounted rate after 6 months of continuous employment

  • Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization

  • Company culture of internal promotions, diverse career paths, and rapid advancement

You Are:

  • Detail Oriented. You will accurately enter vehicle data into our systems, ensuring vehicles are assigned under the right account.

  • Reliable. As a consistent point of contact for our team and our customers, reliability is a must.

  • Safe . We have a high regard for safety, you should too. This role will require you to perform your work in all types of weather conditions.

You Will:

  • Manually enter vehicle information into our inventory management systems, using a computer and a mobile device.

  • Assign inventory stock number, open repair orders, and register vehicles to OPENLANE's platforms.

  • May assist with other administrative tasks, or tasks related to inventory control including removing license plates, printing window stickers, and responding to inquiries from administrative departments.

  • Provide excellent customer service by assisting dealers with various procedures and requests in an efficient and timely manner

Must Haves:

  • A valid Drivers' license is required

  • Basic computer & smartphone skills

  • Strong customer service and communication skills

  • Willingness to work in an outdoor environment with varying weather conditions.

Nice to Haves:

  • Prior experience working with OPENLANE's operations team or in a similar role

  • 1-3 years' experience in office or general administration

  • Experience with AMS, VTrace, and other OPENLANE systems

  • Bilingual in French/English

Sound like a match? Apply Now - We can't wait to hear from you

Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

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