Business Development Representative

2 days ago

Burlington On, Canada Arcana Windows & Doors Full time

About Arcana Windows & Doors For over 30 years, Arcana Windows & Doors has been a trusted supplier and installer of high-quality windows and doors across the west GTA (Golden Horseshoe), centered in Hamilton. Known for our commitment to customer satisfaction and supported by highly skilled installation crews, we’ve built a reputation for honesty, professionalism, and excellent service. Traditionally focused on vinyl windows, patio doors, and steel/fiberglass entry systems, Arcana is now expanding into premium offerings — aluminum, wood, and wood-aluminum cladded windows, curtain wall systems, as well as high-end entry door systems. These products represent the top tier in design, material quality, and customization options, appealing to clients who value craftsmanship and are willing to invest in premium solutions.

The Role The Business Development Representative (BDR) will be at the forefront of this initiative. Their primary responsibility is to identify and reach out to prospects, nurture relationships, and convert them into Arcana clients. Depending on capacity and ambition, the BDR may also expand into managing the full sales cycle, from product presentation to quoting, or work closely with our Project Consultants to close deals. Territory: While Hamilton remains our core market, the role will cover projects across Niagara Falls, Toronto, Guelph, and extend into premium cottage regions such as Muskoka and Collingwood, where demand for high-end products is strong (300km range).

Responsibilities

Research and identify potential clients in target segments (designers, architects, contractors, builders). Reach out to build and nurture long-term relationships to position Arcana as their trusted windows and doors supplier. Maintain accurate records of outreach, pipeline activity, and relationship progress. Collaborate closely with Project Consultants (PCs) to hand off qualified leads for product presentations, quoting, and closing.

Optional Growth Path (Full Sales Cycle): For candidates with the capacity and ambition to expand their role: Present Arcana’s premium product portfolio directly to prospects. Prepare and deliver quotes. Manage the sales process through to closing. Track and report on pipeline progress, revenue contribution, and client satisfaction.

Required Skills & Experience Proven experience in business development, sales, or

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