CRM Strategy Specialist

4 weeks ago

Montreal, Canada Ubisoft Entertainment Full time

At Ubisoft, we are dedicated to creating immersive and engaging gaming experiences that captivate players around the world. Our CRM Marketing team plays a vital role in building meaningful relationships with our community, enhancing player engagement, and driving retention through strategic, personalized communication strategies.

We are seeking a passionate and analytical CRM Specialist to join our CRM Marketing team. In this role, you will focus on understanding and optimizing the player journey across our gaming titles. You will develop and implement strategies that enhance player experiences, drive engagement, and foster long-term loyalty. To a lesser extent, this individual will also support the development and execution of CRM strategies dedicated to supporting retail marketing, including membership program initiatives.

If you have a deep understanding of player behavior and a knack for creating impactful marketing initiatives, we want to hear from you

What you'll do
  1. Player Journey Mapping: Analyze player data to create detailed maps of player journeys, identifying key touchpoints, pain points, and opportunities for engagement.
  2. Segmentation and Targeting: Drive the development of robust player segmentation strategies based on behavior, preferences, and lifecycle stages, ensuring targeted and personalized marketing efforts.
  3. Campaign Development: Design and execute targeted CRM campaigns (email, Ubisoft Connect, etc.) that guide players through their journey, enhancing their experience and encouraging engagement.
  4. A/B Testing and Optimization: Implement A/B tests to evaluate the effectiveness of campaigns and initiatives, using insights to optimize future strategies.
  5. Collaboration: Work closely with game development, product, and design teams to ensure alignment on player experiences and marketing initiatives.
  6. Performance Analysis: Monitor, analyze, and report on the performance of CRM campaigns, providing actionable insights and recommendations to improve player engagement.
  7. Player Feedback Integration: Gather and analyze player feedback to continuously improve the player journey and inform marketing strategies.
Qualifications

What you'll bring to the team:

  1. Bachelor’s degree in Marketing, Business, or a related field.
  2. 2+ years of experience in CRM marketing, digital marketing, or a similar role, preferably within the gaming industry.
  3. Strong analytical skills with experience in data analysis.
  4. Familiarity with consumer behavior analysis and journey mapping.
  5. Excellent communication and project management skills.
  6. Passion for gaming and a deep understanding of player motivations and experiences.
  7. Creative mindset with the ability to develop innovative marketing solutions.

If you’re ready to take your career to the next level and make a significant impact in the gaming industry, we’d love to hear from you Please submit your resume and a cover letter outlining your experience and passion for player engagement.

#J-18808-Ljbffr

  • CRM Strategy Specialist

    4 weeks ago

    Montreal, Canada Ubisoft Entertainment Full time

    At Ubisoft, we are dedicated to creating immersive and engaging gaming experiences that captivate players around the world. Our CRM Marketing team plays a vital role in building meaningful relationships with our community, enhancing player engagement, and driving retention through strategic, personalized communication strategies.We are seeking a passionate...

  • CRM Strategy Specialist

    4 weeks ago

    Montreal, Canada Ubisoft Full time

    Job DescriptionAt Ubisoft, we are dedicated to creating immersive and engaging gaming experiences that captivate players around the world. Our CRM Marketing team plays a vital role in building meaningful relationships with our community, enhancing player engagement, and driving retention through strategic, personalized communication strategies.We are seeking...

  • CRM Strategy Specialist

    4 weeks ago

    Montreal, Canada Ubisoft Full time

    Job DescriptionAt Ubisoft, we are dedicated to creating immersive and engaging gaming experiences that captivate players around the world. Our CRM Marketing team plays a vital role in building meaningful relationships with our community, enhancing player engagement, and driving retention through strategic, personalized communication strategies.We are seeking...

  • Data-Driven CRM Strategist

    3 weeks ago

    Montreal, Quebec, Canada undisclosed Full time

    We are seeking a talented CRM Specialist to join our team at Ubisoft. As a CRM Specialist, you will play a vital role in building meaningful relationships with our community, enhancing player engagement, and driving retention through strategic, personalized communication strategies.Key responsibilities will include:Developing robust player segmentation...

  • Specialist, Global CRM

    3 days ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. YOU'LL HAVE THE...

  • Specialist, Global CRM

    1 day ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. YOU'LL HAVE THE...

  • Specialist, Global CRM

    2 days ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • Specialist, Global CRM

    23 hours ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • CRM Technical Support Specialist

    4 weeks ago

    Montreal, Quebec, Canada Talentuch Full time

    Job Title: Technical Support Specialist for CRM SystemsAbout the Role:We are seeking a skilled Technical Support Specialist to join our team at Talentuch. As a Technical Support Specialist, you will be responsible for providing top-notch support to our clients, ensuring their CRM systems are running smoothly and efficiently.Key Responsibilities:Provide...

  • Specialist, Global CRM

    2 days ago

    Montreal, Canada BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • Lead Generation Specialist

    4 weeks ago

    Montreal, Canada North American Strategy Consulting Limited Full time

    Job SummaryWe are seeking a motivated and detail-oriented Lead Generation Specialist to join our dynamic team. In this role, you will be responsible for identifying and qualifying potential leads to drive sales growth. You will utilize various communication methods to engage with prospects, ensuring a seamless transition to the sales team. The ideal...

  • Disability Specialist Lead

    4 weeks ago

    Montreal, Canada North American Strategy Consulting Limited Full time

    Job SummaryWe are seeking a motivated and detail-oriented Lead Generation Specialist to join our dynamic team. In this role, you will be responsible for identifying and qualifying potential leads to drive sales growth. You will utilize various communication methods to engage with prospects, ensuring a seamless transition to the sales team. The ideal...

  • CRM consultant

    1 month ago

    Montreal, Canada Lakhos Full time

    Under the supervision of the solution architect, the CRM business analyst will be responsible for participating in identifying needs, defining the best implementation strategy, developing the solution design, configuring the solution according to best practices and overseeing integrations or custom development.You will advise your customers in their...

  • Specialist, Global CRM

    3 days ago

    Montreal, Quebec, G4F, CA BRP Full time

    We are looking for a Global CRM Specialist, who will be a key actor in the digital transformation and lead end-to-end digital projects with a focus on customer experience. Best of all, you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family.YOU'LL HAVE THE...

  • Customer Acquisition and Sales Lead

    3 weeks ago

    Montreal, Quebec, Canada North American Strategy Consulting Limited Full time

    Job SummaryWe are seeking a motivated and detail-oriented Lead Generation Specialist to join our dynamic team. In this role, you will be responsible for identifying and qualifying potential leads to drive sales growth. You will utilize various communication methods to engage with prospects, ensuring a seamless transition to the sales team.Key...

  • CRM & Marketing Automation Lead

    2 months ago

    Montreal, Canada Valtech Full time

    We’re advisors, visionaries, creative and techies. We embrace all things digital. h3>We’re looking for an Email Marketing & CRM Lead with proven experience in strategizing, planning and implementing email marketing and lead nurturing campaigns as well as implementing CRM and Marketing Automation platform best practices. This person will be responsible...

  • ERP/CRM System Implementation Specialist

    1 week ago

    Montreal, Quebec, Canada Carmichael Engineering Ingénierie Carmichael Full time

    Carmichael Engineering/Ingénierie Carmichael is a 100-year-old HVAC thermal systems service provider founded on core values like innovation, excellence, and integrity. We foster an environment where employees can learn and grow, with opportunities to apply knowledge and perfect it.We are seeking a skilled ERP/CRM System Implementation Specialist to join our...

  • CRM & Marketing Automation Lead

    1 month ago

    Montreal, Canada Valtech Full time

    p>Email Marketing & CRM Lead At Valtech, we imagine and create the world of tomorrow! We’re looking for an Email Marketing & CRM Lead with proven experience in strategizing, planning and implementing email marketing and lead nurturing campaigns as well as implementing CRM and Marketing Automation platform best practices. This person will be responsible for...

  • CRM Technical Support Specialist

    4 months ago

    Montreal, Canada Talentuch Full time

    The role is for a Technical Support Specialist for a Canadian CRM Company.We are looking for someone who enjoys technology, providing client satisfaction, and fixing client issues.Your mission is as follows:Make sure the requirements provided by the customer are clear and actionable.Provide updates and feedback to the customer on their opened...

  • Global CRM Strategist

    4 months ago

    Montreal, Canada BRP Full time

    JOB DESCRIPTION We are looking for a Global CRM Strategist who will become a key player in the digital transformation. You will lead end to end digital projects with a focus on customer experience, and you’ll come to experience world-class BRP products and the ultimate ride in its many forms, as part of the world’s most exciting powersports family. ...