Customer Service Agent
1 day ago
Youtube Video As a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role Answer client calls Listen to clients' needs and offer personalized solutions. Help clients use our banking applications Advise and offer transaction or credit solutions Refer clients with specialized needs to your colleagues Collaborate and share knowledge with your colleagues The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight. The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday and Sunday from 9:00 a.m. 5:00 p.m. Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance. Your team We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth. Learning and development You will begin with a eight to nine-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies. Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. In addition, we offer a reimbursed training program to support your professional and personal development. Prerequisites High school diploma Customer service experience Promote the values of partnership, empowerment and agility Eagerness to develop your skills #CCSM #sacBm Your benefits In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. * Health and wellness program, including many options * Flexible group insurance * Generous pension plan * Employee Share Ownership Plan * Employee and Family Assistance Program * Preferential banking services * Opportunities to get involved in community initiatives * Telemedicine service * Virtual sleep clinic These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family. Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged. We're putting people first We're a
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Customer Service Agent
4 hours ago
Sherbrooke, Canada National Bank of Canada Full time**Primary Locations**: **Sherbrooke, Quebec** **Employee Status**: **Regular** **Schedule**: **Full-time** A career in customer service at National Bank means having the opportunity to grow and advance in an inclusive and stimulating environment. Come join one of our teams of full-time call centre agents and get a number of benefits. - Compensation...
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Customer Service Agent
3 days ago
Sherbrooke, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.Your role Answer client callsListen to clients' needs and offer personalized...
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Customer Service Agent
4 days ago
Sherbrooke, Canada National Bank Full timeYoutube VideoAs a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.Your role Answer client callsListen to clients' needs and offer personalized...
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Customer Service Agent
4 days ago
Sherbrooke, Canada National Bank of Canada Full time**Primary Locations**:Sherbrooke, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: A career in customer service at National Bank means having the opportunity to grow and advance in an inclusive and stimulating environment. Come join one of our teams of full-time call centre agents and get a number of benefits. -...
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Customer Service Agent
1 week ago
Sherbrooke, Canada National Bank of Canada Full time**Primary Locations**:Sherbrooke, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: A career in customer service at National Bank means having the opportunity to grow and advance in an inclusive and stimulating environment. Come join one of our teams of full-time call centre agents and get a number of benefits. -...
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Customer Service Agent
4 days ago
Sherbrooke, Canada National Bank of Canada Full time**Primary Locations**:Sherbrooke, Quebec**: **Attendance**:On-site**: **Employee Status**:Regular**: **Schedule**:Full-time**: A career in customer service at National Bank means having the opportunity to grow and advance in an inclusive and stimulating environment. Come join one of our teams of full-time call centre agents and get a number of benefits. -...
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Customer Service Agent
1 week ago
Sherbrooke, Quebec, Canada National Bank of Canada Full timeCompensation: Starting at $23 per hourYoutube VideoAs a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening closely to their needs and offering excellent customer service.Your roleAnswer client callsListen to clients'...
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Customer Service Agent
3 days ago
Sherbrooke, QC, Canada National Bank Full timeYoutube Video As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening closely to their needs and offering excellent customer service. Your role Answer client calls Listen to clients' needs and offer personalized...
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Agent service à la clientèle
2 weeks ago
Sherbrooke, QC JG E, Canada Speedy Auto Service Full timeFix Auto est à la recherche d'un Agent de liaisonSi vous êtes reconnu pour votre entregent et que vous cherchez à évoluer dans un environnement de travail au rythme rapide, cela pourrait être votre chance de vous lancer dans une belle carrière. En tant que Agent de Liaison, vous agirez en tant qu'ambassadeur de la marque et offrirez une expérience...
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Agent Service Client
7 hours ago
Sherbrooke, Canada Groupe Robert Full time**AGENT SERVICE CLIENT SHERBROOKE** Vous êtes passionné par le service client et vous avez un intérêt pour le domaine du transport? **Voici une opportunité à ne pas manquer!** Nous sommes à la recherche d'un Agent service client pour combler un poste permanent à temps plein sur le quart de jour au terminal de Sherbrooke! - **Nous offrons**:_ - 3...
