Current jobs related to Customer Service Agent - Sherbrooke, Quebec - National Bank of Canada
-
Associate, Sales and Customer Service
1 week ago
Sherbrooke, Quebec, Canada Intact Full timeOur employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...
-
Associate, Sales and Customer Service
1 week ago
Sherbrooke, Quebec, Canada belairdirect Full timeOur employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...
-
Associate, Sales and Customer Service
2 weeks ago
Sherbrooke, Quebec, Canada Intact FC Full time $47,100 - $57,500Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to...
-
Agent d'évaluation et de représentation
6 days ago
Sherbrooke, Quebec, Canada Services d'aide en prévention de la criminalité Full timeOFFRE D'EMPLOIAgent(e) d'évaluation et de représentationLe poste offert est celui d'Agent(e) d'évaluation et de représentation. La supervision sera assurée par Julie Lacroix, directrice des services externes.Il s'agit d'un poste permanent de 35h/semaine réparti sur 5 jours, soitdu lundi au vendredi. La personne doit être disponible de soir, au besoin,...
-
Agent de Securité
1 week ago
Sherbrooke, Quebec, Canada Services SecuroGuard Inc Full timeNous sommes présentement à la recherche d'un(e) agent(e) de sécurité pour un poste à temps plein de jour au sein d'un immeuble résidentiel haut de gamme (condominium) situé à Westmount.Salaire : 20 $ / heureHoraire : Jour , dimanche au jeudiLieu : WestmountStationnement : gratuit – intérieurResponsabilités principalesAssurer la sécurité des...
-
Sales & Customer Service Advisor
6 days ago
Sherbrooke, Quebec, Canada Soucy Full timeThe art of customer service: your area of excellence As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...
-
Sales & Customer Service Advisor
1 week ago
Sherbrooke, Quebec, Canada Soucy Group Full timeThe art of customer service: your area of excellence As the main point of contact for our customers, you'll play a key role in our team. Thanks to your organizational and communication skills, you'll be essential in understanding and anticipating the needs of our B2B customers. This position will enable you not only to contribute to our customers'...
-
Sherbrooke, Quebec, Canada Emplois Compétences Full timeEmplois Compétences inc.13 days agoSherbrooke, QuebecCA$45,000 - CA$50,000/annuallyMid LevelcontractTop BenefitsSalary $45k-$50k35h/week flexibleComprehensive collective insuranceAbout the roleÀ propos de Caritas Estrie Vous êtes une agente à l'administration et aux communications allumée et passionnée? Vous êtes débrouillarde, autonome et vous aimez...
-
Agente de soutien aux membres
3 days ago
Sherbrooke, Quebec, Canada Emplois Compétences inc. Full timeLa vie à la FADOQ - Région EstrieVous êtes une personne dynamique, empathique et bonne dans l'écoute active? Vous souhaitez avoir un emploi dans un OBNL prospère? FADOQ – Région Estrie est à la recherche d'uneagente de soutien aux membrespour rejoindre son équipe à Sherbrooke. Si vous aimez le contact client, cet emploi est fait pour vous...
-
Agent au soutien administratif
1 week ago
Sherbrooke, Quebec, Canada Emplois Compétences inc. Full timeÀ propos de BRPTu es rigoureux, proactif et à l'aise avec l'informatique ? Alors, cette offre est pour toi BRP, leader mondial des véhicules récréatifs, est à la recherche d'un agent de soutien administratif pour soutenir son équipe des achats dans le cadre de son programme destiné aux concessionnaires.Chez BRP, on valorise le développement...
Customer Service Agent
2 weeks ago
Compensation: Starting at $23 per hour
Youtube Video
As a Customer Service Agent for our call centres, you'll support clients with their banking needs and help them use our electronic solutions. You'll have a positive impact on clients by listening closely to their needs and offering excellent customer service.
Your role
- Answer client calls
- Listen to clients' needs and offer personalized solutions.
- Help clients use our banking applications
- Advise and offer transaction or credit solutions
- Refer clients with specialized needs to your colleagues
- Collaborate and share knowledge with your colleagues
The Client Contact Centre in
Montreal
is open Monday to Sunday from 6:00 a.m. to midnight.
The Client Contact Centre in
Sherbrooke
is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday and Sunday from 9:00 a.m. 5:00 p.m.
Your work schedule is variable, and you'll be informed of your schedule three weeks in advance.
Your team
We offer a stimulating and inclusive work environment. You'll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you'll work with colleagues in an environment that fosters to learning and growth.
Learning and development
You will begin with a eight to nine-week on-the-job training. You'll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies.
Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility. In addition, we offer a reimbursed training program to support your professional and personal development.
Prerequisites
- High school diploma
- Customer service experience
- Promote the values of partnership, empowerment and agility
- Eagerness to develop your skills
sacBm
Your benefits
In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
* Health and wellness program, including many options
* Flexible group insurance
* Generous pension plan
* Employee Share Ownership Plan
* Employee and Family Assistance Program
* Preferential banking services
* Opportunities to get involved in community initiatives
* Telemedicine service
* Virtual sleep clinic
These are a few of the benefits available to you. We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We actively listen to employees' ideas. Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first
We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives. Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments. We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible. If you require accommodation, feel free to let us know during your first conversations with us. We welcome all candidates What can you bring to our team?
Come live your ambitions with us
Additional required languages: English, French
