Solutions Consultant, Business Technology Solutions
2 weeks ago
Position: Solutions Consultant, Business Technology Solutions Reports to: National Director, Business Technology Solutions & Innovation Language Requirement: Bilingual (English and French) – Asset Location: Ottawa (preferred) or remote Employment: Full-time Hiring Salary Range: $80,000 - $105,000 Posting Date: December 12, 2025 How to Apply: Email your resume and cover letter to by January 9, 2026, 4:00pm ET Opportunity United Way Centraide (UWC) is Canada’s leading network of local community builders empowering people to make lasting social change in their communities. With a presence across Canada, serving over 5000 communities, our network of over 60 local United Ways and Centraides (each registered as its own non-profit and governed by an independent volunteer Board of Directors) tackle the most important social issue of poverty and social exclusion. Our vision is that everyone in every community has the opportunity to reach their full potential. United Way Centraide Canada (UWCC) is the national office that provides leadership and services to UWC members across the country. Together, the staff, volunteers, and supporters of local United Ways, Centraides and UWCC form the UWC Movement. As a Canadian Movement with a strong heritage, we value trust and integrity, volunteerism, innovation, partnership, non-partisan leadership, and diversity. It is based on these values that we improve lives and build communities. Profile UWCC is seeking a strategic, experienced Solutions Consultant to provide leadership and support in advancing its shared systems and solutions strategy. This role is established as part of UWCC’s network modernization program designed to position UWC for long-term growth and impact. This strategy’s goal is to enable UWC with next-generation technology and processes to innovatively meet new consumer (individual donors and partner organizations) expectations.It will also facilitate data management to support building an insight driven culture and organization. An essential component of this strategy revolves around the development, operation and ongoing maintenance of a shared Constituent Relationship Management (CRM) solution, its common operations centre as well as implementation of the centre’s governance model. As a key member of the core team, the Solutions Consultant is accountable to the UWCC executive, and works closely with United Ways and Centraides across the country, the solution implementation partner, governance committees, project team and other relevant bodies to ensure the stable, reliable operating of the system and integrated applications. The successful candidate for this position will be a talented leader with solid experience in technology-enabled business transformations, and specifically in supporting, managing and optimizing our Salesforce environment while providing support for our DevOps processes. This individual will be adept at building strong relationships, working in a dynamic multi-stakeholder environment, facilitating groups, multi-directional communications and collaborative team building. Responsibilities Shared CRM Product Provide technical and collaborative leadership and support to key decision-making teams (made up of participating UWCs) in establishing enhancement priorities and product vision. Customize and configure Shared CRM solution (Salesforce) to meet business requirements. Design and implement automations and reports to enhance business processes. Collaborate and knowledge
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Ottawa, Ontario, Canada United Way Centraide Canada Full timePosition:Solutions Consultant, Business Technology SolutionsReports to:National Director, Business Technology Solutions & InnovationLanguage Requirement:Bilingual (English and French) – ImperativeLocation:Ottawa (preferred) or remoteEmployment:Full-timeHiring Salary Range:$80,000 - $105,000Posting Date:December 12, 2025How to Apply:Email your resume and...
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