Pediatric Client Service Supervisor

3 days ago


Toronto, Canada Closing the Gap Healthcare Full time
Closing the Gap Healthcare (CTG) is dedicated to providing Canadians with the highest level of care across a wide range of home and community settings.

We are looking for a part-time or full-time Pediatric Client Service Supervisor to join our Pediatric Therapy Division. This could be a blended clinical and supervisor role if desired. The Pediatric Therapy Supervisor will be autonomous in leading and supporting a multidisciplinary team consisting of Occupational Therapists, Physiotherapists, Speech Language Pathologists, and assistants. The role would support client’s needs while also support clinician’s growth while during joint visits in the community. Our next Client Service Supervisor will thrive in a forward-thinking culture where being a self-starter and taking initiative will drive the success of their role leading the team.

This is a fantastic opportunity for a Pediatric Client Service Supervisor who specializes currently within their discipline in pediatric practice to step into a business leadership role where flexibility and being a team player will be key. Closing the Gap is one of Ontario’s largest healthcare companies and we welcome candidates who have experience leading and supervising a team. If your passion is rooted in leadership development and personal growth and you are ready to support a high performing clinical team, then this role will be a great fit.

The Pediatric Client Service Supervisor will travel to and manage our therapy teams across the GTA and Simcoe County. This is a hybrid role based at our Toronto or Mississauga head office.

What you will be doing:

You will be responsible for the day-to-day management and coordination of the services your staff will provide to the community.
You thrive on being a self-starter and taking initiative.
You can work well within in a team and are proven to be independent
You are a solution focused and able to provide the best customer service
You are driven and committed in building and sustaining strong relationships

Skills needed for success:

An Allied Health Professional with active membership in their respective regulatory college that is in good standing. (SLP, OT, or PT)
Previous professional leadership or quality management roles considered an asset
You are a highly energetic and enthusiastic individual who loves to work in a dynamic and fast-paced environment.
Solid background in pediatric setting, and comfortable with dealing with clients who have dynamic and complex cases.
Highly organized, with ability to multitask conflicting priorities.
Excellent communication skills, both written and verbal.
Ability to build relationships with internal and external stakeholders.
Previous work experience in unionized environment considered an asset

What you can expect:

As a member of Closing the Gap Healthcare’s Team Made for Caring, you can expect:

Competitive total compensation package
Group benefits including medical and dental
Generous Vacation package
In depth training and orientation to set you up for success
Continuing education
A culture of performance recognition and appreciation
A commitment to excellence

Who we are:

Closing the Gap Healthcare (CTG) is proud to be a Canadian-owned, award-winning, fully accredited and publicly funded organization.

We are A Team Made for Caring™ dedicated to providing people of all ages the highest level of care across a wide range of home and community-based and clinic healthcare services. Our philosophy and care approach are based on ethical principles and compassion, together with a commitment to meet the highest practice standards.

The Not so Fine Print:

We are excited you are considering applying to become a valued member of our “Team Made for Caring”.

This position is open to individuals who are eligible to work in Canada, and who meet all the essential requirements stated above. Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy. Closing the Gap is committed to a high-quality and safe environment for our team members and clients/families. At Closing the Gap, we strongly encourage all new hires to be vaccinated against COVID-19 and Influenza as unvaccinated team members put themselves, co-workers, their clients, their client’s families, and CTG’s communities at unnecessary risk.

Closing the Gap is committed to the success of all its team members. If you feel you need accommodations because of illness or disability, please do not hesitate to contact Human Resources at at your earliest convenience

#IND2

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