Office Manager

Office Manager in MarkhamThe Leadership Agency is the exclusive recruitment partner for Promera - they area a global leader in critical environment management, specializing in mission-critical spaces like data centers, cleanrooms, life sciences, pharmaceuticals, and smart manufacturing. For over 45 years, they’ve safeguarded the performance and reliability of the world’s most demanding environments. Trusted by top general contractors, hyperscale cloud providers, colocation facilities, and enterprise clients, Promera has built its reputation on safety, compliance, and service excellence. Their fully trained and insured technicians deliver services ranging from cleaning and airflow management to environmental consulting and Critical Environment Monitoring (C.E.M.S.), ensuring facilities run clean, safe, and efficient.With the backing of Angeles Equity Partners (since 2022), Promera is driving ambitious growth while staying true to its roots of operational excellence. They foster a purpose-driven, dynamic culture where employees are empowered to think strategically, grow professionally, and make a measurable impact every day.Highlights:Founded in 1979, with over 45 years of industry leadershipHQ in Illinois, with a growing presence across North AmericaISO 9001:2015 certified, demonstrating commitment to quality and operational excellenceClients include: NASA, Rogers, Salesforce, and moreSpecializes in mission-critical environments: data centers, cleanrooms, and life sciences facilitiesRecognized for long-term client partnerships and industry-leading safety standardsAbout the Role:We are seeking a highly organized, detail-driven Office Manager/Operations Coordinator to support and coordinate day-to-day operations across the Canadian business. In this role, you’ll be a key partner in streamlining office workflows, maintaining compliance standards, supporting the field teams, and strengthening communication between the office and leadership.Serve as the central administrative support for the Markham officeSupport the Operations Manager (Todd) with scheduling, coordination, follow-ups, and general administrative supportEnter, update, and maintain sales orders and financial information in the ERP system (money coming in and going out)Generate purchase orders, coordinate shipments, and collaborate with warehouse staff to ensure accurate delivery timelinesAssist with shipping tasks, including packaging, labelling, and creating outgoing shipmentsManage incoming calls, mail, inquiries, and route communication to the appropriate team membersMaintain organized filing systems, documentation, and contractor compliance recordsMonitor and order office supplies, uniforms, and operational materials to keep teams fully equippedLiaise with internal IT to troubleshoot office technology issuesSupport HR with onboarding tasks and new-hire setupMaintain office tidiness, organization, and a professional work environmentProvide general administrative support to operations, field teams, and leadershipStep into a well-established function with significant inherited responsibilities from a long-tenured team memberPerform additional duties as required to support the success of the operations teamAbout You:2+ years of administration or office management experience1+ year of experience using bookkeeping software and systemsHighly organized, detail-oriented, and committed to operational accuracyExperienced with administrative workflows, data entry, and basic bookkeeping or financial systemsComfortable managing both transactional tasks and fast-changing prioritiesStrong communicator—clear, friendly, and effective across teams and levelsAble to build trust quickly and serve as a dependable point of contact in the officeTech-savvy and proficient with Microsoft Office Suite and administrative toolsConfident working with compliance documentation, records management, and structured processesSkilled at juggling multiple tasks without sacrificing quality or timelinessComfortable working fully onsite (Markham) in a Monday–Friday, 8 am–4 pm environmentFamiliarity with OHSA standards, local labour laws, or unionized environments is a plusBeing bilingual in English and French is considered an assetMotivated by supporting a mission-critical business and contributing to a high-performance operations teamThe Extras that Matter:RRSP contributions$65,000 Base SalaryEmployee Assistance ProgramWork alongside industry leaders in mission-critical environment solutionsA collaborative, innovative culture where your work directly impacts client successPosted on