Marriott | Stewarding Manager | vancouver, bc

6 days ago

vancouver, Canada Marriott Full time
Additional InformationBonus, Benefits and Pension Eligible, Flexible Work Arrangement
Job Number
Job CategoryFood and Beverage & Culinary
LocationThe Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada, V6G 2V4VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

 

Manages the daily kitchen utility operations and staff. Areas of responsibilities include dish room operations, night cleaning, back dock cleaning and maintenance, banquet plating and food running. Supervises kitchen employees not actively engaged in cooking (e.g., dishwashers, kitchen helpers, etc.). Strives to continually improve guest and employee satisfaction while maintaining the operating budget.

 

CANDIDATE PROFILE

 

Education and Experience

• High school diploma or GED; 4 years experience in the procurement, food and beverage, culinary, or related professional area.

OR

• 2-year degree in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the procurement, food and beverage, culinary, or related professional area.

 

JOB FAMILY CORE WORK ACTIVITIES

 

Managing Day-to-Day Operations

• Orders and manages necessary supplies. Ensuring workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Schedules events, programs, and activities, as well as the work of others.

• Monitors the inflow of ordered materials and the maintenance of current materials.

• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.

• Supervises dishroom shift operations.

• Performs all duties of utility employees as necessary.

• Manages all equipment, china, glass and silver and ensures adequate clean supplies of each.

• Coordinates banquet plating and food running with Banquet Chef and Banquet Maitre'd.

• Operates and maintains all department equipment and reports malfunctions.

• Enforces proper breakdown procedures for banquets, restaurants, room service and employee cafeteria.

• Conducts china, glass and silver inventories.

• Purchases appropriate supplies and manage inventories according to budget.

• Interacts with vendors and Health Department representatives as required.

• Ensures employees maintain required food handling and sanitation certifications.

• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.

• Schedules employees to business demands and for tracks employee time and attendance.

• Manages payroll administration.

• Ensures compliance with all Food & Beverage policies, standards and procedures.

• Inspect supplies, equipment, and work areas in order to ensure efficient service and conformance to standards.

• Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.

 

Leading Kitchen Team

• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.

• Ensures and maintains the productivity level of employees.

• Serves as a role model to demonstrate appropriate behaviors.

• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance and produces desired results.

• Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.

• Understands the impact of departments operation on the overall property financial goals and objectives.

• Manages to achieve or exceed budgeted goals.

 

Ensuring Exceptional Customer Service

• Attends meetings and communicates with executive, peers, and subordinates as an effort to improve quality of service.

• Manages day-to-day operations, ensures the quality, standards and meeting the expectations of the customers on a daily basis.

• Empowers employees to provide excellent customer service.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

 

Managing and Conducting Human Resource Activities

• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

• Recruits, interviews, selects, hires, and promotes employees in the organization.

• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

• Participates in the employee performance appraisal process, providing feedback as needed.

• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.

• Participates in employee progress discipline procedures.

• Observes service behaviors of employees and provides feedback to individuals.

 

The salary range for this position is $58,000 to $77,000 annually.
 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

 

Notification to Applicants: The Westin Bayshore Vancouver takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call or email  and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.

At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand’s unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work,​ begin your purpose, belong to an amazing global​team, and become the best version of you.

  • Lead Steward

    6 months ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Overnight Shift, Pay: $30.80/Hour **Job Number** 24022063 **Job Category** Food and Beverage & Culinary **Location** JW Marriott Parq Vancouver, 39 Smithe Street, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize cleaning...

  • Steward

    6 months ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Full Time **Job Number** 23147816 **Job Category** Food and Beverage & Culinary **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Operate and maintain cleaning equipment and tools,...

  • Steward

    6 months ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Starting pay is $20.88/hour, the 6 months pay is $24.36/hour, the one-year pay is $27.84/hour as per CBA, Full Time **Job Number** 24022884 **Job Category** Food and Beverage & Culinary **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located...

  • Lead Steward

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **LEAD STEWARD** **What’s in it for you**: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team Do you have a passion for food hygiene, safety and cleanliness? If so, explore what we have to offer! Every memorable dining experience at the Sheraton Vancouver Wall Centre Hotel begins with behind the scenes with...

  • Steward/receiver Steward

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **Job description** **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the...

  • Hospitality Steward

    4 weeks ago

    Vancouver, British Columbia, Canada Marriott International Full time

    Job SummaryAs a Hospitality Steward at Marriott International, you will be responsible for ensuring the cleanliness and organization of our dining areas. This includes organizing cleaning chemicals and supplies, maintaining sanitation areas, and operating and maintaining cleaning equipment and tools.ResponsibilitiesOrganize cleaning chemicals and...

  • Steward

    3 months ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Starting Pay: $23.71/hour, 6 months Pay: $27.66/hour, One Year Pay: $31.61/hour, Full Time **Job Number** 24159490 **Job Category** Food and Beverage & Culinary **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?**...

  • Lead Steward

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

  • Stewarding Manager

    5 days ago

    Vancouver, Canada Marriott Full time

    Additional Information Bonus, Benefits and Pension Eligible, Flexible Work ArrangementJob Number Job Category Food and Beverage & CulinaryLocation The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada, V6G 2V4 VIEW ON MAP Schedule Full TimeLocated Remotely? NPosition Type Management JOB SUMMARY Manages the daily kitchen utility...

  • Stewarding Manager

    6 days ago

    Vancouver, Canada Marriott Full time

    Additional InformationBonus, Benefits and Pension Eligible, Flexible Work ArrangementJob NumberJob CategoryFood and Beverage & CulinaryLocationThe Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada, V6G 2V4 VIEW ON MAP ScheduleFull TimeLocated Remotely?NPosition Type Management JOB SUMMARY Manages the daily kitchen utility operations...

  • Stewarding Manager

    5 days ago

    Vancouver, Canada Marriott Full time

    Additional Information Bonus, Benefits and Pension Eligible, Flexible Work ArrangementJob Number Job Category Food and Beverage & CulinaryLocation The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada, V6G 2V4 VIEW ON MAP Schedule Full TimeLocated Remotely? NPosition Type Management JOB SUMMARY Manages the daily kitchen utility...

  • Lead Steward

    6 months ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Pay: $21.06/hour, 6 Months Pay: $24.57/hour, One-Year Pay: $28.08/hour, Full-Time **Job Number** 24105876 **Job Category** Food and Beverage & Culinary **Location** The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position...

  • Steward/stewardess

    6 months ago

    Vancouver, Canada Concord Pacific Developments Corp. Full time

    **Yacht Steward** Contract: May - October with possibility to go full time permanent Hiring a professional and passionate Steward for a contract position to start, on a private 132 ft motor yacht based in downtown Vancouver, BC. The boat typically cruises along the Vancouver and BC Coast and does not leave BC waters. **The Role**: - Ensures a personal...

  • Stewarding Manager

    5 days ago

    Vancouver (North West End / Stanley Park), Canada Marriott Full time

    Additional Information Bonus, Benefits and Pension Eligible, Flexible Work Arrangement Job Number Job Category Food and Beverage & Culinary Location The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada, V6G 2V4 VIEW ON MAP Schedule Full Time Located Remotely? N Position Type Management JOB SUMMARY Manages the daily kitchen utility...

  • Steward

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **STEWARD** **What’s in it for you**: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team Do you have a passion for food hygiene, safety and cleanliness? If so, explore what we have to offer! Every memorable dining experience at the Sheraton Vancouver Wall Centre Hotel begins with behind the scenes with our...

  • Ft Seasonal Bqt Captain

    6 months ago

    Vancouver, Canada Marriott International, Inc Full time

    **Additional Information** Pay: $17.93-$22.42/hour **Job Number** 24012537 **Job Category** Food and Beverage & Culinary **Location** Vancouver Marriott Pinnacle Downtown Hotel, 1128 West Hastings Street, Vancouver, BC, Canada VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type**...

  • Receiver Steward

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

  • Chief Steward

    8 months ago

    Vancouver, Canada Pan Pacific Vancouver Full time

    ***: Reporting to the Executive Chef, the Chief Steward is a hands-on leadership position that is responsible for managing the Stewarding operations ensuring cleanliness, quality and presentation standards established by the Hotel are met. _This position is required to exercise judgment, set priorities; schedule the stewarding operation to meet the...

  • Stewarding Manager

    5 days ago

    Vancouver (North West End / Stanley Park), Canada Marriott Full time

    Additional Information Bonus, Benefits and Pension Eligible, Flexible Work Arrangement Job Number Job Category Food and Beverage & Culinary Location The Westin Bayshore Vancouver, 1601 Bayshore Drive, Vancouver, BC, Canada, V6G 2V4 VIEW ON MAP Schedule Full Time Located Remotely? N Position TypeManagement JOB SUMMARYManages the daily kitchen utility...

  • Steward Banquets Kitchen

    6 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...