Lead Steward

2 weeks ago

Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

**ABOUT US**

The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves; located in the heart of the city and at Vancouver’s airport, surveying the magnificent natural elements that combine to make Vancouver one of the most beautiful cities in the world. We are proud to be Vancouver built, Vancouver owned, and Vancouver run.

A wall is only as strong as those that build it. Our associates are brought together by the fundamental sense of self-worth they derive from helping others. While each person’s talents are a credit, it is an individual’s commitment to the group effort that creates excellence.

Our foundation is exceptional people, and our passion is supporting them to succeed and exceed. More so than experience or education, it is a unanimous enthusiasm that is most highly valued. For those who work hard and consistently display positive attitude and aptitude, the opportunities for growth are endless.

**LEAD STEWARD**

**RESPONSIBILITIES**:

- Lead and manage the Stewarding evening team in all aspects of the department and ensure standards are followed.
- Drive compliance to Wall Centre brand standards and BC Costal Health directives for cleanliness and organization.
- Keeping dishwasher and cleaning logs up to date.
- Work on the dish line washing dishes to ensure that all procedural, quality control and safety standards are met.
- Report all maintenance, damages and any issues with hotel Kitchen Operations Manager.
- Ensuring clearing stations are set up and ready for functions.
- Making sure that dish washing areas and stewarding office is always organized and clean.
- Clean and sanitize all china, glassware, silverware, flatware, pots and pans in the hotel.
- Ensure restaurant and banquet kitchens have requisite amounts of the above to properly service the customers in a clean and ordered manner.
- Responsible for the proper sanitation and cleanliness of all kitchen and food prep areas, including cooking equipment, preparation areas and dishwashing areas.
- Receiving new china, glassware, silverware, flatware making sure it’s the right product and not damaged.
- Communicating with Chefs to ensure they have everything they need for events.
- Must carry radios and answer calls at all times
- Conducting inventory on chemicals, china, glassware, silverware and dishware.
- Scheduling and managing labour costs
- Assist the culinary team during any special request or priorities as requested by the Executive Chef or Sous Chefs. This may include preparation of food items.

**Physical Demands**
- Must be able to lift/carry up to 23kg on a regular and continuous basis.
- Must be able to push and pull carts and equipment weighing up to 23kg force on a regular and continuous basis.
- Must be able to work in varying temperature environments ranging from -18 degrees Celsius to 40 degrees Celsius.
- Must be able to walk/stand for up to 4 hours in length.
- Subject maybe exposed to elevated noise levels
- Requires manual dexterity to fulfill cleaning duties as well as to operate all necessary equipment.
- Must be able to exert well-paced ability to reach the other departments in a timely fashion.

**Qualifications**
- High school or equivalent education is preferred
- Ability to obtain and or maintain any provincial and federal licenses, certificates and permits.
- Food Safe 1 Certified, Food Safe Level 2 Recommended
- WHMIS Certified
- Hotel and restaurant experience and asset.
- Minimum of 3 years experience in a supervisory role.
- Must be able to speak, read, write and understand English. A second language is an asset.
- Must have strong communication skills, both verbal and written.
- Must be able to work varying shifts.
- All employees must maintain a neat, clean and well-groomed appearance as per hotel standards.

DIVERSITY

Wall Centre Hotels is committed to diversity and inclusion in the workplace. Wall Centre Hotels, through education, review and engagement is achieving a work environment that is fair and just for all associates and where all associates are valued for the diversity they bring to the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, disability, and age.

**Job Types**: Full-time, Permanent

**Salary**: $25.45-$27.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Weekends as needed

**Experience**:

- Supervisor: 3 years (preferred)

Licence/Certification:

- Food Safety Certification Level 1

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