National Lifecycle Manager

2 weeks ago


brampton, Canada Vermeer Canada Full time

Are you ready to lead lifecycle strategy and aftermarket excellence at a national level? We’re seeking a National Lifecycle Manager to provide strategic and operational leadership for Parts and Service functions across all branches, driving a consistent, profitable, and exceptional customer experience.What you will do:Provide strategic and operational leadership for Parts and Service functions across all branches nationwideConduct regular branch visits to assess performance, reinforce standards, and support local leadership teamsBuild and maintain strong collaborative relationships with factory leadership and peer dealer leaders.Analyze financial statements and operational KPIs to identify profitability improvements, process gaps, and corrective actionsMonitor and improve national operational health including: Work in Progress (WIP), open documents, Standard Job Code (SJC) usage, Field campaign completion rates, Preventative Maintenance (PM) completion performance, parts-to-VIN compliance, factory A/R agingOversee parts pricing models, inventory optimization, and the implementation of consistent national standardsDevelop, refine, and support clear “how-to” business processes for all lifecycle operations to ensure consistency and clarity across branchesDrive alignment and execution of Vermeer Corporation initiatives including e-commerce, Fleet progress, Parts with VIN standards, SJC usage, kit completions, and other Lifecycle brand ambassador prioritiesEvaluate emerging technology add-ons to enhance operational efficiency, streamline workflows, and elevate the customer experience What we’re looking for:·      Prior experience with the operation of heavy equipment an asset ·      Excellent technical, interpersonal, and troubleshooting skills, as well as organizational and motivational abilities; prepared to take on initiatives, make decisions and accept responsibilities ·      Proficiency in major spread sheet/ computer processing applications·      Prior exposure to supply chain would be beneficial ·      Proven leadership track record TravelSignificant travel is expected of this position.



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